Ethnic Royale

Legal

Terms & Conditions

Ethnic Royale

TERMS & CONDITIONS

ETHNIC ROYALE

Welcome to Ethnic Royale!

Thank you for visiting Ethnic Royale. These Terms & Conditions govern your access to and use of our online store and the purchase of products offered through our website.

By accessing our store, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Store Name: Ethnic Royale
Website: https://hindustanfactory.in/shop/amir-minz-luvd
Business Type: Online Ethnic Fashion & Reseller Store
Last Updated: 10 November 2026

1. ABOUT ETHNIC ROYALE

Ethnic Royale is an online fashion store offering selected ethnic wear and fashion-related products, including Kurtis, Suits, Sarees, and other fashion collections.

Our goal is to provide customers with a convenient and reliable online shopping experience.

Business Owner: Amir Minz
Business Location: Deogarh, Odisha, India.

Contact Details:

  • Email: amirminz11@gmail.com
  • Phone: +91 7847964212
  • WhatsApp: +91 7847964212
  • Instagram: @ethnic_royale

Ethnic Royale operates through the Hindustan Factory reseller platform. Certain services, including order processing, payment handling, product fulfilment, and delivery, may be managed by the platform or its authorized partners.

2. PRODUCT INFORMATION & AVAILABILITY

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colours, and other details displayed in our store are accurate.

However:

  • Actual product colours may vary slightly due to screen settings, lighting, and photography.
  • Product availability may change without prior notice.
  • Minor variations in product appearance may occur.
  • Product specifications and descriptions are subject to the information provided by suppliers.

If a product becomes unavailable after an order is placed, we will follow the applicable platform process for informing the customer and handling the order.

3. PRICING & PAYMENT TERMS

All product prices are displayed in Indian Rupees (INR), unless otherwise specified.

  • Applicable product prices and delivery charges will be displayed during checkout.
  • Prices and promotional offers may change without prior notice.
  • Any applicable taxes or additional charges will be communicated during checkout.
  • Customers must use the payment methods made available on the checkout page.
  • Cash on Delivery (COD) is available only where enabled for the relevant product and delivery location.
  • Prepaid discounts, if offered, are subject to the stated promotional conditions.

We reserve the right to review and correct genuine pricing or listing errors in accordance with applicable law and platform procedures.

4. ORDER PLACEMENT & CONFIRMATION

Customers must provide accurate and complete information when placing an order, including their name, phone number, email address, and delivery address.

After placing an order:

  • An order confirmation may be provided through the platform.
  • Orders are subject to product availability and verification.
  • Dispatch and fulfilment are subject to the applicable platform process.
  • Orders may be cancelled where necessary due to stock unavailability, payment issues, technical errors, or other valid reasons.

If an order cannot be fulfilled, the customer will be informed through the available communication channel and any applicable refund will be processed according to the platform's refund policy.

5. SHIPPING & DELIVERY

Ethnic Royale aims to provide delivery services across India, subject to courier availability and serviceable locations.

  • Estimated delivery dates are indicative and may vary.
  • Delivery timelines depend on the destination, courier service, and operational conditions.
  • Customers must provide a complete and accurate delivery address.
  • Tracking details may be provided where supported by the platform or courier partner.
  • Delays caused by weather, transportation disruptions, public holidays, or other circumstances beyond reasonable control may affect delivery.

Shipping charges, where applicable, will be displayed during checkout.

6. RETURN, EXCHANGE & REFUND POLICY

Customer satisfaction is important to us.

Return, exchange, and refund requests are handled according to the applicable product-specific and Hindustan Factory platform policies.

A return or exchange request may be considered for eligible situations such as:

  • Incorrect product delivered.
  • Damaged product received.
  • Defective product received.
  • Product significantly different from its listed description.

Customers may be required to provide the order ID and supporting photographs or videos.

Important Conditions:

  • Return requests must be submitted within the applicable return period.
  • Products must satisfy the applicable return eligibility conditions.
  • Certain products may be non-returnable due to hygiene, customization, or product-specific restrictions, where permitted by law and disclosed to customers.
  • Approved refunds will be processed according to the applicable payment and platform procedures.

For complete details, customers should refer to the Return & Refund Policy displayed on our store or the applicable platform policy.

Nothing in this section limits any consumer rights available under Indian law.

7. ORDER CANCELLATION & RETURN TO ORIGIN (RTO)

Customers may request order cancellation before dispatch, subject to the order status and platform cancellation rules.

Once an order has been dispatched, cancellation may not be available.

An order may also be cancelled due to:

  • Product unavailability.
  • Payment verification problems.
  • Incorrect product listing or pricing.
  • Delivery restrictions.
  • Other valid operational reasons.

For Cash on Delivery orders, repeated refusal or non-acceptance of delivery may result in Return to Origin (RTO).

Any applicable RTO-related charges or restrictions must be consistent with the platform's policies and applicable law and must be disclosed to customers where required.

8. CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate personal and delivery information.
  • Use valid contact details when placing orders.
  • Make payments through authorized payment methods.
  • Review product descriptions and size information before purchasing.
  • Avoid fraudulent orders or misuse of promotional offers.
  • Cooperate with reasonable verification and delivery requirements.

Customers should contact our support team promptly if they identify an issue with their order.

9. INTELLECTUAL PROPERTY RIGHTS

The Ethnic Royale name, logo, branding, original promotional designs, and original written content are protected by applicable intellectual property laws.

Product photographs, descriptions, and other third-party materials may belong to their respective suppliers, manufacturers, or platform partners.

No person may reproduce, distribute, or commercially use our original branding or content without appropriate authorization.

10. THIRD-PARTY SERVICES & PLATFORM RESPONSIBILITIES

Ethnic Royale operates through the Hindustan Factory reseller platform.

Certain services may be provided by third parties, including:

  • Payment gateway providers.
  • Product suppliers and manufacturers.
  • Courier and logistics companies.
  • Website hosting and technology providers.

Such services may be governed by their respective terms, policies, and operational procedures.

Customers may also be subject to the applicable terms and conditions of the Hindustan Factory platform.

11. LIMITATION OF LIABILITY

Ethnic Royale will make reasonable efforts to maintain accurate product information and provide a satisfactory shopping experience.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded under applicable Indian law.

12. PRIVACY & DATA PROTECTION

Customer information is collected and processed in accordance with our Privacy Policy and applicable data protection laws.

Information may be used for order processing, delivery, customer support, payment-related activities, and other legitimate business purposes.

For additional information, please refer to our Privacy Policy.

13. FORCE MAJEURE

Ethnic Royale shall not be held responsible for delays or interruptions caused by events beyond reasonable control, including natural disasters, severe weather, government restrictions, transportation disruptions, strikes, or technical outages.

We will make reasonable efforts to minimize the impact of such circumstances.

14. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our store or purchase of products shall be handled by competent courts and authorities in accordance with applicable Indian law.

Nothing in this section restricts the right of consumers to seek remedies before an appropriate consumer dispute redressal authority.

15. CHANGES TO THESE TERMS

Ethnic Royale reserves the right to update or modify these Terms & Conditions when necessary.

Any updated version will be published on our online store with the revised effective or updated date.

Customers are encouraged to review these terms periodically.

16. CONTACT & CUSTOMER SUPPORT

If you have questions, concerns, or complaints regarding these Terms & Conditions, orders, payments, products, or deliveries, please contact us.

ETHNIC ROYALE

Owner: Amir Minz

Email: amirminz11@gmail.com

Phone: +91 7847964212

WhatsApp: +91 7847964212

Business Location: Deogarh, Odisha, India.

Instagram: @ethnic_royale

We appreciate your trust in Ethnic Royale and thank you for choosing us.

ETHNIC ROYALE
Elegance in Every Thread, Royalty in Every Look.

Shop with Confidence. Celebrate Your Style.