Last Updated: October 8, 2026
Welcome to Velora Fashion. These Terms and Conditions govern your use of our website and your purchase of products from our store.
By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use the website.
1. About Velora Fashion
Velora Fashion operates an online fashion store offering fashion products, accessories, and related merchandise.
Throughout these Terms, "Velora Fashion", "we", "us", and "our" refer to Velora Fashion. "You" and "your" refer to the customer or website visitor.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorised access to our systems
- Interfere with the operation or security of the website
- Copy or reproduce website content without permission
- Use automated systems to misuse or excessively access the website
- Submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access where misuse is suspected.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, specifications, and prices are accurate.
However:
- Colours may appear differently depending on your device or display settings.
- Minor variations may occur between product images and the actual product.
- Product availability may change without notice.
- We reserve the right to correct errors in product descriptions, prices, or availability.
4. Orders
Placing an order constitutes a request to purchase a product.
All orders are subject to availability and acceptance by Velora Fashion.
We reserve the right to:
- Accept or reject an order
- Limit quantities
- Cancel an order where necessary
- Correct pricing or product information errors
- Cancel orders suspected of fraud or unauthorised activity
If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to applicable policies.
5. Pricing
Product prices are displayed on the website in the applicable currency.
Prices may change without prior notice.
Unless expressly stated otherwise, applicable taxes, shipping charges, customs duties, or other charges may be added during checkout where applicable.
6. Payment
We may accept payments through third-party payment providers.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
We are not responsible for failures or interruptions caused by third-party payment providers, banks, or payment networks.
7. Shipping and Delivery
We will make reasonable efforts to process and dispatch orders within the estimated timeframe shown at checkout.
Delivery times may vary depending on:
- Destination
- Product availability
- Shipping method
- Courier performance
- Weather or other circumstances beyond our control
- Customs or regulatory procedures
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing accurate delivery information.
8. International Orders
Where international shipping is available, customers may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country.
Such charges are generally the responsibility of the customer unless otherwise stated at checkout.
9. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our applicable Returns & Refunds Policy.
Products may be required to meet specific conditions for return, including being unused, unworn, undamaged, and in their original packaging or with original tags where applicable.
Certain products may not be eligible for return because of their nature, hygiene considerations, customisation, or applicable law.
Please review the applicable Returns & Refunds Policy before making a purchase.
10. Promotions and Discounts
Promotional offers, discount codes, and special campaigns may be subject to additional terms.
Unless otherwise stated:
- Offers cannot be exchanged for cash.
- Multiple promotional codes may not be combined.
- Promotions may have expiry dates.
- We reserve the right to modify or discontinue promotions where permitted by law.
11. Intellectual Property
All content appearing on the Velora Fashion website, including logos, branding, photographs, graphics, product descriptions, designs, text, videos, and other materials, is owned by or licensed to Velora Fashion unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
12. User Reviews and Content
If you submit reviews, photographs, comments, testimonials, or other content to Velora Fashion, you confirm that you have the right to submit that content.
You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, or inappropriate.
We reserve the right to remove content that violates these Terms or applicable law.
13. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, advertising, authentication, customer support, or other functions.
Third-party services may operate under their own terms and privacy policies.
14. Website Availability
We aim to keep our website available and functioning properly but do not guarantee uninterrupted or error-free access.
We may temporarily suspend the website for maintenance, upgrades, security reasons, technical problems, or circumstances beyond our reasonable control.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Velora Fashion will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Velora Fashion harmless from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Changes to These Terms
We may update these Terms and Conditions from time to time.
Changes become effective when the updated terms are published on our website unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business, subject to applicable law.
20. Contact Us
For questions regarding these Terms and Conditions, please contact:
Velora Fashion
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.