Privacy Policy
Last Updated: 6 Oct 2026
Welcome to Vastrika (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you provide while using our website, mobile application, or purchasing our products.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or place an order:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- PIN code and city/state
- Order and transaction details
- Payment-related information processed through our payment service providers
- Information you provide when contacting customer support
- Device, browser, IP address and website usage information
- Cookies and similar technologies used to improve website functionality
We do not intentionally collect information that is unnecessary for providing our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders and payments
- Provide order and delivery updates
- Process cancellations, returns, exchanges and refunds
- Respond to customer-support requests
- Improve our products, website and shopping experience
- Prevent fraud, misuse and unauthorized transactions
- Maintain business, accounting and legal records
- Send promotional communications where permitted and, where required, with your consent
3. Payment Information
Payments may be processed through third-party payment gateways. Vastrika generally does not store your complete debit-card, credit-card, UPI PIN, banking password or other sensitive payment credentials.
Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
4. Sharing of Information
We may share necessary information with trusted service providers for purposes such as:
- Shipping and delivery
- Payment processing
- Website hosting and technology services
- Customer support
- Fraud prevention
- Legal or regulatory compliance
We do not sell your personal information to third parties for their independent commercial use.
5. Cookies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve performance and provide a better shopping experience.
You may control cookies through your browser settings, although disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, accounting, legal, tax, fraud-prevention and regulatory requirements.
8. Your Rights
Subject to applicable law, you may have rights regarding your personal data, including requesting access to or correction of certain information and requesting deletion where legally applicable.
You may contact us using the details below for privacy-related requests.
Email: paswanvipin@gmail.com
Phone: 8375814930
9. Children's Privacy
Our website is intended for general consumers. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
10. Third-Party Links
Our website may contain links to third-party websites, payment providers, social-media platforms or other services. We are not responsible for the privacy practices or content of those third parties.
We recommend reviewing their respective privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.
The updated policy will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions, concerns or requests relating to this Privacy Policy, please contact:
Vastrika
Email: paswanvipin@gmail.com
Phone: 8375814930