Terms & Conditions — Elegant Fashion Street

Terms of Service & Store Policies

Store Name: Elegant Fashion Street

Effective Date: October 24, 2026

Website / Store Link: www.hindustanfactory.com/shop/upendra-kumar-mukhija-80sc

Welcome to Elegant Fashion Street. By visiting our store or purchasing from us, you agree to comply with the following terms:

Role of Store: Elegant Fashion Street operates as an independent reseller storefront. Orders are fulfilled and delivered through our verified wholesale and logistics partner network.
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Product Imagery & Accuracy: We make every effort to display product colors, fabrics, and descriptions as accurately as possible. However, slight color variations may occur due to device screen settings, monitor color calibration, or studio lighting during photo shoots.
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Pricing & Modifications: All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify or cancel an order if there is an inadvertent error in pricing or product availability.
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Order Processing: Prepaid and Cash on Delivery (COD) orders are processed promptly upon placement.
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Estimated Delivery Time: Standard delivery across India usually takes 3 to 7 business days after dispatch. Delivery times may vary depending on courier availability, delivery location, weather, or public holidays.
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Tracking Your Order: Once your package is dispatched, you will receive tracking details via SMS, WhatsApp, or email to monitor your shipment in real time.
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Cash on Delivery (COD): COD payments must be paid in full to the courier partner at the time of delivery.
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Since our products are dispatched directly from supplier warehouses, strict conditions apply for returns and exchanges:

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Reporting Window: If you receive a product that is physically damaged, defective, or incorrect, you must inform us within 48 hours of delivery.
Requirement: Clear photos or an unboxing video showing the outer parcel and damaged/defective product must be sent to our support email/WhatsApp to authorize the request.
Resolution: Upon admin verification, we will arrange a replacement or issue a full refund.
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Returns or size exchanges for reasons other than damage or wrong items sent are subject to supplier approval.
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Items must be unworn, unwashed, unused, and returned in their original packaging with all tags attached.
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Return shipping rules and costs will be decided on a case-by-case basis.
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Before Dispatch: Prepaid orders can be canceled before the item is shipped, and a full refund will be processed to the original payment method within 5–7 business days.
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After Dispatch: Orders cannot be canceled once shipped. In exceptional cases, customers may refuse delivery at the doorstep.
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Approved return refunds are processed within 7–10 business days after the supplier receives and inspects the returned product.
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Accepted Payment Modes: We accept Online Prepaid Payments (Credit/Debit Cards, UPI, Net Banking, Digital Wallets) and Cash on Delivery (COD).
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Payment Security: All online transactions are processed through encrypted, secure payment gateways.
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For order inquiries, tracking updates, or return requests, please reach out with your Order ID:

48-Hour Return Claim Window: Aligned with Hindustan Factory's policy requiring damaged or wrong items to be reported within 48 hours.
Cancellation Rules: Adjusted to state that orders can only be canceled prior to dispatch.
Refund Processing: Set to 7–10 business days post-inspection, matching the platform's supplier payout timeline.
Fulfillment Clarification: Added clear wording about third-party supply chain fulfillment so customers know how orders are dispatched.