TenSphere – Privacy Policy
Last Updated: 20 October 2026
At TenSphere, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.
Website: https://
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect:
- Personal information: Your name, email address, phone number, billing address, and shipping address.
- Order information: Products purchased, order details, payment status, and transaction references.
- Technical information: IP address, browser type, device information, cookies, and website usage data.
- Communication information: Messages, feedback, and enquiries you send to our customer support team.
Payment card details are generally processed by our payment service providers. We do not intend to store complete card details on our own website.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Send order confirmations, shipping updates, and important notifications.
- Respond to customer enquiries and resolve complaints.
- Improve our website, products, and shopping experience.
- Prevent fraudulent transactions and protect our business.
- Meet applicable legal, tax, and accounting obligations.
- Send promotional messages where permitted and, when required, with your consent.
3. Sharing Your Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our store, including:
- Payment gateways and payment processors.
- Shipping companies and delivery partners.
- Website hosting and ecommerce service providers.
- Analytics, security, and marketing service providers.
- Government authorities or legal bodies where required by law.
These parties may process information according to their own privacy policies and applicable legal requirements.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If we use Google Analytics, advertising pixels, or similar tools, these services may collect information about how visitors interact with our website, subject to their settings and applicable consent requirements.
5. Data Security and Retention
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, loss, or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, and meeting legal obligations.
No online system can guarantee absolute security.
6. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, withdraw consent where processing is based on consent, and raise concerns about how your information is used.
Some records may need to be retained to comply with legal or accounting requirements.
To make a privacy-related request, contact us using the details below.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites that we do not operate. Please review their privacy policies before sharing personal information.
8. Children's Privacy
Our store is intended for general shoppers and is not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
10. Contact Us
For privacy questions, requests, or complaints, contact:
Store Name: TenSphere
Email: ttensphere0@gmail.com
Business Address: [Insert your business address, if applicable