FASHION ZONE
Terms & Conditions
Effective Date: 18 October 2026
1. Introduction
Welcome to Fashion Zone. These Terms & Conditions govern your access to and use of our website, online store, and services. By visiting our website or placing an order, you agree to these terms.
2. Products and Descriptions
Fashion Zone offers women's clothing, ethnic wear, designer outfits, and other fashion products.
We make reasonable efforts to ensure that product descriptions, images, sizes, colours, and prices are accurate. However, colours may vary slightly due to screen settings, lighting, and photography.
3. Pricing and Payments
- All prices will be displayed on the relevant product or checkout page.
- Applicable shipping charges and taxes will be communicated as required.
- Orders are subject to payment confirmation and product availability.
- We reserve the right to correct genuine pricing or listing errors, subject to applicable law and fair customer treatment.
4. Orders and Confirmation
An order is considered accepted when Fashion Zone confirms it through the applicable order-confirmation process. We may contact customers to verify order details.
If an order cannot be fulfilled because of stock unavailability or another valid reason, we will inform the customer and arrange any applicable refund in accordance with the law.
5. Shipping and Delivery
Delivery timelines are estimates and may vary according to the delivery location, courier services, weather, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping details and a reachable contact number.
6. Returns and Exchanges
Return and exchange requests must follow the policy displayed at the time of purchase.
Customers should report damaged, defective, incorrect, or materially misdescribed products promptly and provide relevant order details and photographs where requested.
Any product-specific exclusions must be clearly communicated before purchase. Nothing in this section removes statutory consumer rights.
7. Cancellation and Refunds
Order cancellation requests will be handled according to the order status and the cancellation policy applicable to the purchase.
Approved refunds will be processed using the original payment method wherever possible. Processing times may vary depending on the bank or payment provider.
8. Customer Responsibilities
Customers agree to:
- Provide accurate contact, delivery, and billing information.
- Use the website lawfully.
- Avoid fraudulent orders or unauthorised payment activity.
- Not misuse website content or interfere with the website's operation.
9. Intellectual Property
Website content, including Fashion Zone branding, logos, product photographs, graphics, and original text, may be protected by intellectual property laws. Unauthorised copying, reproduction, or commercial use is prohibited unless permitted by law or authorised by Fashion Zone.
10. Privacy
Personal information collected through our store will be handled in accordance with our Privacy Policy and applicable data-protection laws.
11. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, and other functions. Your use of those services may also be governed by the relevant provider's terms and policies.
12. Limitation of Liability
To the extent permitted by applicable law, Fashion Zone will not be responsible for indirect losses arising from circumstances beyond its reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.
13. Changes to Terms
Fashion Zone may update these Terms & Conditions when necessary. Updated terms will be published on our website with a revised effective date. Changes will apply as permitted by applicable law.
14. Governing Law
These terms are governed by the applicable laws of India. Any dispute will be handled by the competent courts or forums with jurisdiction under applicable law.
15. Contact Information
Business Name: Fashion Zone
Email: dhanawadedivya48@gmail.com
Phone/WhatsApp: 7021503638]
For questions about orders, products, returns, or these terms, please contact our customer support team.
Thank you for shopping with Fashion Zone!