privacy policy for SB_luxe, written for an online clothing boutique in India. I’ve kept it practical for customer orders, payments, shipping, returns, and marketing. India’s DPDP Act requires privacy notices to explain what personal data is processed and why, and provides for consent withdrawal and related rights; the Act’s provisions have staged commencement, so this should be treated as a business template rather than legal advice.
SB_lUXE — PRIVACY POLICY
Effective Date: 03-010-2026
At SB_luxe, we respect your privacy and are committed to protecting the personal information you provide when you browse our store, place an order, contact us, or use our services.
1. Information We Collect
When you shop with Sadia.Luxe, we may collect information such as:
- Full name
- Mobile/phone number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information required to process your order
- Information you provide when contacting customer support
- Website or social-media interactions, where applicable
We collect only information reasonably required to provide our products and services.
2. How We Use Your Information
Your information may be used to:
- Process and confirm your orders
- Arrange delivery and shipping
- Process or verify payments
- Communicate regarding your order
- Handle returns, exchanges, refunds, and customer support
- Improve our products, services, and shopping experience
- Send promotional communications where you have provided appropriate consent
- Prevent fraud, misuse, or unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers. Sadia.Luxe does not intentionally store complete debit-card, credit-card, UPI, or banking credentials on its own systems.
Payment providers may process information according to their own privacy policies and security practices.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to operate our business, including:
- Delivery and courier partners
- Payment-processing providers
- Website, hosting, and technology providers
- Customer-support or communication services
- Professional advisers where reasonably necessary
- Government authorities or law-enforcement agencies where legally required
Only information reasonably necessary for the relevant purpose should be shared.
5. Cookies and Website Technologies
If our website uses cookies or similar technologies, they may be used to:
- Keep the website functioning properly
- Remember preferences
- Understand website usage
- Improve website performance
- Support relevant marketing or analytics, where applicable
You may be able to manage cookies through your browser settings.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based system can be guaranteed to be completely secure.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, dispute resolution, fraud prevention, and legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
8. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including requesting information about how it is processed, requesting correction or deletion where applicable, withdrawing consent where consent is the basis for processing, and raising a grievance.
To make a privacy request, contact us using the details below.
9. Marketing Communications
If you have opted to receive promotional communications from Sadia.Luxe, we may contact you about new collections, offers, launches, or updates.
You may opt out of promotional communications at any time using the available unsubscribe option or by contacting us.
10. Third-Party Links
Our website or social-media pages may contain links to third-party websites or services. Sadia.Luxe is not responsible for the privacy practices or content of those third parties.
We recommend reviewing their privacy policies before providing personal information.
11. Children's Privacy
Sadia.Luxe does not knowingly request personal information from children for independent purchases without appropriate involvement or authorization of a parent or lawful guardian where required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.
The updated version will be published through our store or other appropriate channels, with the effective date revised accordingly.
13. Contact Us
For privacy-related questions, requests, or complaints, please contact:
SB_luxe
📧 Email: sadiabutool88@gmail.com
📱 Phone/WhatsApp: 7801088040
📍 Business Address: 12-2-287 Muradnagar Mehdipatnam Hyderabad
Last Updated: 3-oct-2026