PRIVACY POLICY – HITIKA FASHION
Last Updated: 16 October 2026
HITIKA FASHION (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of customers who visit our website or purchase our ladies’ kurtis and other fashion products.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Full name
- Mobile number and email address
- Shipping and billing address
- Order details and purchase history
- Payment confirmation and transaction details
- Information you voluntarily provide through customer support or feedback
We do not intentionally collect more personal information than is reasonably necessary to provide our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Confirm purchases and provide order updates.
- Arrange shipping, returns, exchanges, and refunds.
- Respond to customer queries and complaints.
- Improve our website, products, and customer experience.
- Send promotional messages and offers where permitted by applicable law.
- Prevent fraud and comply with legal requirements.
3. Payments
Payments may be processed through third-party payment gateways. We do not intend to store your complete card details, UPI PIN, passwords, or other confidential payment credentials on our website. Payment providers process payment information according to their own privacy and security policies.
4. Sharing of Information
We may share relevant customer information with trusted service providers when necessary to operate our business, including:
- Dropshipping suppliers and product fulfilment partners
- Courier and delivery companies
- Payment gateway providers
- Website hosting and technology providers
- Government authorities when required by law
We do not sell customers’ personal information to third parties for their own marketing purposes.
5. Dropshipping and Product Delivery
HITIKA FASHION may use third-party suppliers or fulfilment partners to process and ship products directly to customers. Where necessary, we may share the recipient’s name, shipping address, mobile number, and order details with these partners to fulfil the order.
Our service providers are expected to handle customer information responsibly and use it only for legitimate business purposes.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, improve shopping experiences, and measure advertising performance.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or loss. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for order fulfilment, customer support, accounting, legal compliance, dispute resolution, and other legitimate business purposes.
9. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request withdrawal of consent for optional marketing communications.
Some records may need to be retained to comply with legal, tax, accounting, or other applicable obligations.
To submit a privacy request, contact us using the details provided below.
10. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or delivery tracking pages. We are not responsible for the privacy practices of those third parties. Please review their respective privacy policies.
11. Children's Privacy
Our website is intended for customers and purchasers who are legally able to make purchases. We do not knowingly collect personal information directly from children without appropriate authorisation where required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws. The updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
For questions, complaints, or requests regarding this Privacy Policy, please contact:
Business Name: HITIKA FASHION
Email: [dumaindia9@gmail.com review and respond to privacy-related requests in accordance with applicable law.
By using our website, you acknowledge that you have read this Privacy Policy.