PRIVACY POLICY — N MART
Effective date: 18 October 2026
1. About this policy
N Mart is an ethnic wear shop operated by [Legal name of proprietor or business], available through Hindustan Factory. This policy explains how N Mart handles personal information received when you enquire about products, place an order or contact us.
Privacy contact email: write2nmart@gmail.com
2. Information we receive
Depending on your interaction with us, we may receive your name, phone number, email address, delivery address, order details, payment status or transaction reference, and messages or photographs you provide for customer support.
Please provide only information needed for your enquiry or order. Do not send us card PINs, CVVs, UPI PINs, banking passwords or payment authentication codes.
3. How we use information
We use relevant information to process and fulfil orders, arrange delivery, provide order updates, answer enquiries, handle cancellations or returns, resolve complaints, prevent fraud and maintain records required by law.
Promotional messages will be sent only with your permission where required. You can ask us to stop promotional messages at any time. Essential messages relating to an existing order may still be sent.
4. Sharing information
Where necessary, order information is shared with Hindustan Factory, the supplier fulfilling your order, delivery partners and payment or support service providers. We share only information reasonably needed for the relevant service.
Information may also be disclosed where legally required or necessary to address fraud or protect legal rights. N Mart does not sell customer personal information.
5. Platform and payment services
Hindustan Factory operates the platform on which our shop is hosted. Its handling of platform accounts, technical information, cookies and checkout services is described in its own Privacy Policy:
https://www.hindustanfactory.com/privacy-policy
Payment providers may process payment information under their own privacy terms. This N Mart policy covers information handled by N Mart and does not replace those providers’ notices.
6. Retention and protection
We retain personal information only for as long as reasonably needed to fulfil orders, provide support, resolve disputes and meet applicable accounting or legal requirements. Information no longer needed will be deleted or anonymised where practicable.
We take reasonable measures to protect information in our possession and limit access to people who need it for legitimate business purposes. No electronic storage or transmission method is completely secure.
7. Your requests and choices
You may contact us to ask what personal information we hold about you, request correction or deletion, withdraw permission for optional marketing, or raise a privacy concern.
We may need to verify your identity before acting. Requests are handled subject to applicable law and any necessary record-retention obligations. If information is controlled by the platform or another provider, we will explain how to contact the relevant party.
8. Children
Our ordering services are intended for adults aged 18 or above. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
9. Changes and complaints
We may update this policy to reflect changes in our services or legal requirements. The current version will show its effective date. Where required, we will provide additional notice or obtain consent for material changes.
For privacy questions or complaints, contact:
N Mart
write2nmart@gmail.com