Welcome to KUVAM (accessible via our reseller link: hindustanfactory.com). These Terms and Conditions govern your use of the KUVAM store and the purchase of any products from it.
By accessing our website and placing an order, you agree to be bound by these terms. KUVAM is an authorized reseller storefront powered by Hindustan Factory (the Main Store/Platform). All orders, shipping, and billing transactions are executed through the Hindustan Factory infrastructure.
1. General Conditions
- By buying from KUVAM, you confirm that you are at least of legal age in your jurisdiction.
- We reserve the right to refuse service or cancel orders in accordance with the policies of our main platform, Hindustan Factory.
2. Products and Pricing
- Accuracy: We attempt to display the colors and images of our Kurti Sets, Footwear, and Co-ord Sets as accurately as possible.
- Pricing Changes: Product prices (including discounts up to 57% off or best price deals) and availability are subject to change without notice, in alignment with updates from the main store inventory.
- Errors: In the event a product is listed at an incorrect price due to a system glitch on the platform, Hindustan Factory reserves the right to cancel or refuse the order.
3. Shipping and Delivery
- Free Delivery: All orders placed on KUVAM qualify for Free Delivery, unless stated otherwise during checkout.
- Fulfillment Partner: All logistics, packaging, dispatch, and transit services are handled directly by Hindustan Factory and its authorized courier partners. Delivery timelines may vary based on your location.
4. 7-Day Exchange Policy
We want you to love your purchase. We offer a 7-Day Exchange Policy subject to the following rules:
- Exchange requests must be raised within 7 days of delivery.
- Products must be unused, unwashed, and returned in their original packaging with all tags intact.
- All returns and exchanges are processed and verified through the quality control filters of our main platform, Hindustan Factory.
5. Payments and Billing
- All financial transactions, payments, and invoices are securely processed at the checkout gateway managed by Hindustan Factory.
- KUVAM does not directly store, collect, or process your credit/debit card or net banking information.
6. Intellectual Property
- All brand names, product designs, titles (such as Chitrika, Dhurandhar, Anushri, Coral, Jannat series), and visual assets displayed on this store are the intellectual property of KUVAM and Hindustan Factory. Any unauthorized use is strictly prohibited.
7. Limitation of Liability
- Since KUVAM is a reseller storefront powered by Hindustan Factory, any liability regarding product defects, transit delays, or transaction disputes will be handled as per the standard merchant policy of the parent platform, Hindustan Factory.
8. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws applicable to the main operations of Hindustan Factory.
9. Contact Information
For any queries regarding orders, exchange requests, or these terms, please connect with us:
- Instagram: @kuvamstore
- Support: Via the official WhatsApp chat link on our storefront.