Welcome to KUVAM (accessible via our reseller link powered by Hindustan Factory). We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from KUVAM. Please note that KUVAM operates as an authorized reseller store powered by Hindustan Factory (Main Store/Platform). All core data processing, payments, logistics, and order fulfillment are securely managed by Hindustan Factory.
1. Information We Collect
When you visit or purchase from KUVAM, certain information is collected to process your request.
- Personal Identifiable Information: Name, shipping address, billing address, phone number, and email address.
- Order & Transaction Details: Information about the Kurti sets, footwear, or co-ord sets you add to your cart or purchase.
- Device Information: IP address, browser type, and cookies used to improve your shopping experience.
2. How Your Information is Used & Main Store Integration
Your information is primarily used to provide you with "Uncompromised Luxury" and seamless service.
- Order Fulfillment: Since KUVAM is powered by Hindustan Factory, the details you enter at checkout are securely transmitted to the main platform (Hindustan Factory) to arrange free delivery, manage packaging, and process your orders.
- Customer Support: To assist you with queries, order tracking, and our 7-Day Exchange policy.
- Platform Security: Hindustan Factory monitors transactions to prevent fraud and ensure secure payments.
3. Sharing Your Information
We do not sell your personal data. However, to complete your transactions:
- Your data is directly shared with and processed by our main parent platform, Hindustan Factory.
- Information is shared with third-party logistics providers (delivery partners) authorized by Hindustan Factory to ensure your orders reach your doorstep.
- Data may be shared if required by law to comply with applicable regulations.
4. Data Security
Your data security is managed at the platform level by Hindustan Factory. Standard encryption and secure socket layer (SSL) technology are utilized during checkout to ensure that your personal and payment details remain confidential and safe.
5. Your Rights & 7-Day Exchange Support
Depending on your location, you have the right to access, correct, or delete the personal information we hold about you. For any questions regarding your data or to initiate our 7-Day Exchange Support, you can reach out through our official channels.
6. Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons, in alignment with Hindustan Factory's core policies.
7. Contact Us
If you have questions about your privacy or data usage, please contact KUVAM via:
- Instagram: @kuvamstore
- WhatsApp Support: Available directly on our store page.