TERMS & CONDITIONS
Effective Date: 22 October 2026
Store Name: Aaranya
Website: aaranya.in
1. Introduction
Welcome to Aaranya, your online clothing and fashion store. These Terms & Conditions govern your access to and use of our website, including browsing products, placing orders, making payments, and using our services.
By accessing or purchasing from our website, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Eligibility
By using this website, you confirm that you are legally eligible to make purchases under applicable Indian law. If you are under the age required to enter into a contract, you may use the website only with the involvement of a parent or legal guardian, as permitted by law.
3. Products and Descriptions
We make reasonable efforts to display our clothing products, colours, sizes, materials, and descriptions accurately.
- Actual product colours may vary depending on your screen and device settings.
- Slight variations in fabric, print, texture, or measurements may occur.
- Product availability is subject to change without notice.
- We reserve the right to correct genuine product listing errors.
If a product has a material discrepancy from its description, your rights under applicable consumer protection laws remain unaffected.
4. Pricing and Payments
All prices displayed on our website will be in Indian Rupees (INR), unless otherwise stated.
- Applicable taxes and delivery charges will be displayed as required during checkout.
- Orders must be paid for using the payment methods offered on our website.
- Cash on Delivery (COD), if available, may be subject to additional conditions.
- We reserve the right to correct pricing errors and notify customers where necessary.
- We will not cancel a confirmed order arbitrarily or deny applicable consumer rights because of a pricing or listing error.
An order confirmation does not necessarily mean that an order has been dispatched.
5. Orders and Order Acceptance
When you place an order, you agree to provide accurate contact, billing, and shipping information.
A confirmation message may be sent to acknowledge your order. We will notify you if an order cannot be fulfilled because of stock shortages, payment issues, or other legitimate reasons.
If we cancel an order after receiving payment, we will arrange the applicable refund in accordance with our Refund Policy and applicable law.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines shown on our website or communicated to you.
Delivery times may be affected by courier delays, weather, public holidays, remote delivery locations, or other circumstances beyond our reasonable control.
Customers are responsible for providing a correct and complete shipping address and contact number. Any additional charges arising from an incorrect address or failed delivery will be handled transparently and in accordance with applicable law.
Please refer to our Shipping Policy for further information.
7. Returns, Refunds, and Exchanges
Our return, refund, and exchange procedures are explained in our separate Return & Refund Policy.
Depending on the published policy and applicable law, products may be eligible for return or exchange if they are defective, damaged, incorrect, or otherwise qualify under the applicable terms.
Customers should contact our support team with their order number and relevant photographs, where appropriate, to help us assess the request.
Nothing in these Terms & Conditions excludes consumer rights or remedies that cannot legally be excluded.
8. Offers and Discounts
Promotional offers, discount codes, and sale prices may be subject to specific conditions, including validity periods, eligible products, and minimum order values.
Offers cannot be combined unless expressly stated. We will communicate material restrictions clearly and will not use misleading promotional practices.
9. Intellectual Property
All website content, including logos, brand names, photographs, graphics, product descriptions, designs, and written material, belongs to Aaranya or its respective licensors, unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially use this content without prior written permission, except as permitted by law.
10. Customer Conduct
You agree not to:
- Use our website for unlawful or fraudulent activities.
- Submit false order or contact information.
- Attempt to disrupt or damage our website or security systems.
- Copy or misuse website content in violation of applicable rights.
- Abuse our customer support services or submit knowingly fraudulent claims.
We may take appropriate action against misuse, subject to applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Aaranya will not be responsible for indirect losses arising from the improper use of our website or circumstances beyond our reasonable control.
Nothing in these Terms limits liability where such limitation is prohibited by law, including applicable statutory consumer rights and remedies.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy. Any consent required by law will be obtained separately where necessary.
13. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes in our business, website, services, or applicable legal requirements.
Updated terms will be published on this page with a revised effective date. Changes will apply as permitted by applicable law and will not retrospectively remove rights already accrued to customers.
14. Governing Law and Disputes
These Terms & Conditions are governed by the laws of India.
Any disputes will be handled through the appropriate legal process and competent forums in accordance with applicable law. Nothing in this section limits your statutory rights as a consumer.
15. Customer Support and Grievances
For questions about orders, payments, products, returns, or these Terms & Conditions, contact us:
Business Name: Aaranya
Email: [aaranya6808@gmail.com
Phone: 7795372303
Business Address: 6/12 8th main 1st cross ananthapura gate Yelahanka Bangalore 560064
We will review complaints and grievance requests and respond within the time required by applicable law.
Thank you for shopping with Aaranya. We appreciate your trust and support.