Privacy Policy

Effective Date: 22 October 2026

Store Name: Aaranya
Website: [Aaranya.in]
Business Location: India

1. Introduction

Welcome to Aaranya. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase clothing or other products, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal information: Your name, email address, phone number, and billing or shipping address.
Order information: Products purchased, clothing sizes selected, order history, and delivery details.
Payment information: Payment transaction details processed through secure third-party payment providers. We do not intend to store your full card details or payment passwords.
Technical information: IP address, browser type, device information, cookies, and website usage data.
Communication information: Messages, feedback, reviews, and customer support requests you send to us.

3. How We Use Your Information

We use your information to:

Process and deliver your orders.
Confirm purchases and provide order updates.
Process payments, refunds, exchanges, and returns.
Respond to your questions and customer service requests.
Improve our website, products, and shopping experience.
Detect fraud, prevent misuse, and maintain website security.
Send promotional emails, SMS messages, or offers where permitted and, when required, with your consent.
Meet applicable legal, tax, accounting, and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our store, including:

Payment gateways and payment processors.
Courier, shipping, and delivery companies.
Website hosting and e-commerce platform providers.
Customer support, analytics, and marketing service providers.
Government authorities or law enforcement agencies where legally required.

These parties should receive only the information reasonably necessary to perform their services, subject to applicable legal requirements.

5. Payment Security

Payments on our website may be processed through third-party payment gateways. Your payment information is handled according to the relevant provider's security practices.

We take reasonable steps to protect transaction information, but no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your shopping cart and preferences.
Improve website performance.
Understand how visitors use our website.
Support advertising and marketing activities, where applicable.

You can manage cookies through your browser settings and any consent controls provided on our website. Disabling certain cookies may affect website functionality.

7. Shipping, Returns, and Exchanges

We use your name, contact details, and delivery address to fulfil orders and coordinate shipping.

If you request a return, refund, or exchange, we may use your order details and relevant communications to process your request in accordance with our Shipping, Return, Refund, and Exchange Policies.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, fraud prevention, and legal compliance.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally permissible.
Withdraw consent for activities based on consent.
Opt out of promotional communications.
Raise a privacy concern or submit a grievance.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, or social media platforms. We are not responsible for the privacy practices of those external services. Please review their privacy policies before sharing personal information with them.

11. Children's Privacy

Our website is intended for customers who can legally make purchases under applicable law. We do not knowingly collect children's personal information in violation of applicable legal requirements. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

12. Data Security

We implement reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no security measure is entirely foolproof. In the event of a personal data breach, we will take appropriate steps as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal obligations. The updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:

Business Name: Aaranya
Email: [aaranya6808@gmail.com]
Phone: [7795372303]
Business Address: [6/12 8th main 1st cross ananthapura road Yelahanka Bangalore 560064

We will review and respond to privacy-related requests in accordance with applicable law.