Terms & Conditions
Last Updated: 6 October 2026
Welcome to VastraVani.
By accessing or using the VastraVani website and placing an order through our store, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any product.
1. About VastraVani
VastraVani is an online shopping store offering women's fashion and lifestyle products, including ethnic wear, kurti sets, co-ord sets, footwear and other products listed on our website.
2. Use of the Website
By using this website, you agree that:
- You will provide accurate information when placing an order.
- You will use the website only for lawful purposes.
- You will not attempt to interfere with or damage the website.
- You will not use the website for fraudulent activities.
- You will not copy, reproduce or misuse website content without permission.
We reserve the right to restrict or terminate access to the website where misuse or fraudulent activity is suspected.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colours and other information displayed on the website are accurate.
However, actual product colours may vary slightly depending on your device display, screen settings, lighting and photography.
Minor variations in fabric, printing, embroidery, colour or appearance may occur and do not necessarily constitute a product defect.
4. Prices
All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Prices, discounts and offers may change without prior notice.
We reserve the right to correct pricing or listing errors. If an incorrect price is displayed due to a technical or human error, we may contact you before processing the order or cancel the affected order and provide an applicable refund.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or reject an order in circumstances including:
- Product unavailability
- Incorrect product or pricing information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Technical or system errors
If an order is cancelled after payment has been received, an applicable refund will be processed through the relevant payment method.
6. Payment
Customers may use the payment methods made available during checkout.
All payments must be successfully completed before an order is processed unless a Cash on Delivery option is specifically offered for the order.
We may use third-party payment processors to securely process transactions.
VastraVani does not guarantee the uninterrupted availability of any particular payment method.
7. Shipping and Delivery
We aim to process and dispatch orders within the timeframe communicated at the time of purchase.
Delivery timelines may vary depending on:
- Delivery location
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Unforeseen logistical circumstances
- Events beyond our reasonable control
Once an order has been handed over to the delivery partner, delivery may be subject to the courier company's procedures and timelines.
Customers are responsible for providing a correct and complete delivery address and contact number.
8. Returns and Exchanges
VastraVani aims to provide customers with a convenient shopping experience and may provide exchange or return support according to the applicable product-specific policy.
Where an exchange or return is permitted:
- The customer may be required to request it within the specified period.
- The product should generally be unused, unworn and in its original condition.
- Original packaging, tags and accessories should be retained where applicable.
- Products that have been damaged, altered, washed or used may not qualify.
- Certain products may be excluded from return or exchange for hygiene, safety or other legitimate reasons.
The specific return or exchange conditions applicable to a product will prevail where they differ from these general terms.
9. Damaged or Incorrect Products
If you receive a product that appears damaged, defective or different from what you ordered, please contact VastraVani as soon as possible with your order details and relevant photographs or video evidence where requested.
We will review the issue and determine the appropriate resolution in accordance with our applicable return/exchange policy.
10. Cancellation
Order cancellation may be possible only before the order has reached a stage where cancellation is no longer feasible.
Once an order has been shipped or processed for dispatch, cancellation may not be possible.
If cancellation is accepted after payment, any eligible refund will be processed through the applicable payment method.
11. Promotional Offers
From time to time, VastraVani may offer discounts, promotional codes, special offers or other promotional benefits.
Promotional offers may have additional conditions, validity periods, product restrictions or usage limits.
VastraVani reserves the right to modify, suspend or withdraw a promotional offer at any time, subject to applicable law.
12. Intellectual Property
All content appearing on the VastraVani website, including but not limited to:
- Logos
- Brand names
- Product images
- Text
- Graphics
- Designs
- Website layout
- Product descriptions
may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish or commercially use such content without appropriate authorization.
13. Third-Party Links and Services
Our website may contain links to or integrations with third-party services.
VastraVani is not responsible for the content, availability, security or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
14. Limitation of Liability
To the extent permitted by applicable law, VastraVani shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products purchased through the website.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.
15. Force Majeure
VastraVani shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, strikes, transportation disruptions, technical failures, internet outages, pandemics, or other unforeseen events.
16. Fraud and Misuse
We reserve the right to investigate and take appropriate action against suspicious, fraudulent or abusive transactions.
This may include cancellation of orders, restriction of accounts, refusal of refunds where legally permissible, or reporting unlawful activity to appropriate authorities.
17. Changes to These Terms
VastraVani may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this page.
Customers are encouraged to review these Terms & Conditions periodically.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising in connection with these Terms & Conditions or the use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
19. Contact Us
For questions regarding these Terms & Conditions, orders, returns, exchanges or other customer-service matters, please contact VastraVani through the contact details provided on our website.
VastraVani
"Elegance Woven for You"