Privacy Policy
Last Updated: 6 October 2026
VastraVani ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from our website.
By using the VastraVani website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Pincode and city/state
- Order and purchase details
- Payment-related information
- Information you provide when contacting our customer support
- Device, browser, IP address and website usage information
We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, improve our website, and prevent fraud or misuse.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Deliver products to you
- Confirm and communicate about your orders
- Process payments and refunds
- Provide customer support
- Handle exchanges and returns
- Improve our products, services and website
- Send important service-related communications
- Prevent fraudulent or unauthorized transactions
- Comply with applicable laws and legal requirements
With your consent, we may also use your contact information to send promotional offers, new product announcements or other marketing communications.
3. Payment Information
Payments may be processed through third-party payment service providers.
VastraVani does not intend to store your complete debit card, credit card, UPI or banking credentials on its own servers. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security policies.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant content and advertising
- Maintain shopping and checkout functionality
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party service providers for functions such as:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Marketing and advertising
- Customer communication
These third parties may process information necessary to provide their services. We expect such service providers to handle information in accordance with applicable laws and their own privacy policies.
6. WhatsApp and Customer Communications
If you contact VastraVani through WhatsApp or another communication channel, we may receive and use the information you provide to respond to your enquiry, process your order, provide support, or communicate about your purchase.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
8. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, delivery partners, payment processors, technology providers, or legal authorities when required to provide services, protect our business, prevent fraud, or comply with applicable law.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, tax and regulatory requirements.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for certain communications
- Opt out of promotional communications
To make a privacy-related request, please contact VastraVani using the contact details provided on our website.
11. Children's Privacy
VastraVani does not knowingly collect personal information from children for independent purchases without appropriate involvement of a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable laws.
The updated version will be posted on this page with a revised "Last Updated" date.
13. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the way your information is handled, please contact VastraVani through the contact details provided on our website.
VastraVani
"Elegance Woven for You"