TERMS & CONDITIONS
Netra Wear — Elegance in Every Thread
Last Updated: 20 October 2026
Welcome to Netra Wear. By accessing our online store or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About Our Store
Netra Wear offers clothing and fashion products, including ethnic wear and other items listed on our online store. Product availability, descriptions, prices, and applicable offers are displayed on the relevant product pages.
2. Product Information
We make reasonable efforts to display product descriptions, colours, sizes, images, and other details accurately. Actual colours may vary slightly due to screen settings, lighting, or photography.
Please review product details, size information, and availability before placing an order.
3. Pricing and Orders
All prices are displayed in Indian Rupees (INR), unless stated otherwise. Prices, discounts, and product availability may change without prior notice.
An order is subject to product availability and successful processing through our store. If an order cannot be fulfilled, the customer will be informed and any applicable refund will be handled in accordance with the relevant payment and platform policies.
4. Payments
Payments must be completed through the payment methods made available at checkout. Customers should verify the order total and applicable charges before confirming an order.
Payment processing may be handled by third-party payment service providers.
5. Shipping and Delivery
Our store currently advertises free delivery. Delivery timelines may depend on the delivery location, product availability, logistics provider, and other circumstances.
We will make reasonable efforts to ensure timely delivery. Delays caused by circumstances beyond our reasonable control may occur.
6. Exchange Policy
Our store advertises a 7-day exchange facility, subject to the applicable exchange rules.
Customers should contact us through the WhatsApp support option available on our store within 7 days of receiving the product to request an exchange.
Products must meet the applicable eligibility requirements, including any conditions regarding unused condition, original tags, packaging, and proof of purchase.
Exchange approval, eligible products, and any exclusions will be determined in accordance with the exchange policy applicable to the order and mandatory consumer protection laws.
Nothing in these Terms removes any consumer rights available under applicable law.
7. Cancellations and Refunds
Cancellation requests should be submitted as soon as possible through our customer support channel. A cancellation may not be possible once an order has been processed or dispatched.
Any eligible refund will be handled according to the applicable order, payment, and platform policies. Refund timelines may depend on the payment provider or bank.
Please contact customer support for assistance with an order cancellation or refund query.
8. Customer Responsibilities
Customers are responsible for providing accurate contact, shipping, and order information. Please keep your order details and communications available if you need support.
9. Intellectual Property
The Netra Wear brand name, logo, original branding, and original website content may not be copied, reproduced, or used commercially without permission from the relevant rights holder, except where permitted by law.
Third-party product images, designs, and trademarks remain the property of their respective owners.
10. Limitation of Liability
To the extent permitted by applicable law, Netra Wear will not be responsible for indirect losses arising from the use of the website or delays caused by third-party service providers. This clause does not exclude liability that cannot legally be excluded or limit statutory consumer rights.
11. Third-Party Services
Our store may use third-party platforms, payment services, and delivery providers. Their own terms and policies may apply to the services they provide.
12. Changes to These Terms
We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date.
13. Governing Law
These Terms & Conditions are governed by the applicable laws of India. Any dispute will be handled by the appropriate forum in accordance with applicable law.
14. Contact Us
For questions about these Terms, orders, or exchanges, contact:
Brand: Netra Wear
Website: https://www.hindustanfactory.com/shop/hf7747893589
Customer Support: Contact us through the WhatsApp option available on our store.