PRIVACY POLICY
Netra Wear — Elegance in Every Thread
Last Updated: 20 October 2026
At Netra Wear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our online store or place an order.
1. Information We Collect
When you browse our store, contact us, or place an order, we may collect information such as:
- Name and contact details, including phone number and email address.
- Billing and shipping address.
- Order details, purchase history, and customer support messages.
- Information relating to your use of our online store, where applicable.
Payment information may be processed by the payment service provider or platform used to complete your transaction.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange delivery and provide order updates.
- Respond to questions, complaints, and exchange requests.
- Improve our products, services, and shopping experience.
- Prevent fraud and protect the security of our store.
- Comply with applicable legal requirements.
3. Sharing of Information
We may share relevant information with service providers involved in operating our store, processing payments, delivering orders, providing customer support, or meeting legal obligations.
We do not sell customers’ personal information for money.
4. Cookies and Website Technologies
Our website or its service providers may use cookies and similar technologies to support website functionality, understand usage, and improve the shopping experience. You may manage cookies through your browser settings where available.
5. Data Security
We take reasonable steps to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain business records, and comply with applicable laws.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain records may need to be retained for legal or business purposes.
8. Third-Party Services
Our store may rely on third-party platforms and service providers. Their privacy practices may be governed by their own policies and terms.
9. Children's Privacy
Our store is intended for general shoppers and is not knowingly designed to collect personal information from children in violation of applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
11. Contact Us
For privacy-related questions or requests, contact:
Brand: Netra Wear
Website: https://www.hindustanfactory.com/shop/hf7747893589
Customer Support: Contact us through the WhatsApp option available on our store.