Privacy Policy
Effective Date: 06-10-2026
Last Updated: 06-10-2026
BazarBee (“BazarBee”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website, mobile application, products, and services (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.
By accessing or using BazarBee, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our Services, we may collect the following categories of information:
A. Information You Provide
When you create an account, place an order, contact us, or otherwise use our Services, we may collect:
- Full name
- Mobile number
- Email address
- Billing and delivery address
- Account username and password
- Payment and transaction information
- Order and purchase history
- Information you provide when contacting customer support
- Reviews, ratings, comments, and other content you submit
- Information provided when participating in promotions, surveys, contests, or offers
We do not generally store complete debit/credit card numbers or banking credentials on our servers. Payments may be processed by third-party payment providers, subject to their respective privacy policies and security practices.
B. Information Collected Automatically
When you access or use our Services, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and operating system
- Unique device identifiers
- App version
- Language and time-zone settings
- Pages, products, and features you view or use
- Search queries and interactions
- Date and time of access
- Referring and exit pages
- Cookies and similar technologies
C. Location Information
Where permitted by your device settings and applicable law, we may collect approximate or precise location information to provide location-based services such as delivery, availability, address verification, or nearby products and services.
You may disable location permissions through your device settings, although certain features may not function properly as a result.
2. How We Use Your Information
We may use your information to:
- Create and manage your BazarBee account
- Process and fulfill orders
- Arrange delivery and provide order updates
- Process payments and refunds
- Provide customer support
- Communicate with you about your account, orders, and Services
- Personalize your experience
- Recommend products, offers, and services
- Improve and develop our website, application, products, and Services
- Conduct analytics and understand customer preferences
- Detect, prevent, and investigate fraud, abuse, unauthorized access, and other unlawful activities
- Maintain the security and integrity of our Services
- Comply with applicable laws, regulations, court orders, and legal processes
- Enforce our terms, policies, and agreements
- Send promotional communications where permitted by law and subject to your preferences
3. Cookies and Similar Technologies
BazarBee may use cookies, pixels, SDKs, local storage, and similar technologies to operate and improve our Services.
These technologies may help us:
- Keep you signed in
- Remember your preferences
- Maintain shopping carts and sessions
- Understand how our Services are used
- Measure advertising and marketing effectiveness
- Personalize content and recommendations
- Detect suspicious or fraudulent activity
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our Services.
4. How We Share Your Information
We do not sell your personal information for money.
We may share information with trusted third parties where reasonably necessary to provide and operate our Services, including:
Service Providers
We may share information with vendors and service providers that help us with:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Cloud hosting and storage
- Customer support
- Analytics
- Marketing and communications
- Fraud prevention and security
- Website and application maintenance
These providers may access information only as reasonably necessary to perform services on our behalf.
Sellers and Delivery Partners
If BazarBee operates as a marketplace, certain information necessary to fulfill your order may be shared with relevant sellers, suppliers, delivery partners, or logistics providers.
Legal and Regulatory Authorities
We may disclose information where required or permitted by applicable law, including in response to lawful requests, court orders, governmental requirements, or to protect our rights, property, users, or the public.
Business Transfers
If BazarBee is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
5. Third-Party Services and Links
Our Services may contain links to third-party websites, applications, payment gateways, social-media platforms, or other services.
We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of those third parties before providing them with personal information.
6. Data Security
We take reasonable technical, administrative, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed without authorization.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal and regulatory obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
8. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
- Opt out of certain promotional communications
- Raise a complaint regarding our handling of your personal information
To exercise applicable rights, please contact us using the details provided in the “Contact Us” section.
We may need to verify your identity before processing certain requests.
9. Marketing Communications
Where permitted by applicable law, we may send you promotional messages about products, offers, discounts, and other BazarBee services.
You can opt out of marketing communications by:
- Following the unsubscribe instructions in promotional emails;
- Using available communication preferences in your BazarBee account; or
- Contacting us using the details below.
Even if you opt out of promotional communications, we may continue to send necessary transactional or service-related communications, such as order confirmations, delivery updates, security alerts, and account notices.
10. Children's Privacy
Our Services are not intended for children who are not legally permitted to use such services under applicable law.
We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
11. International Data Transfers
Depending on our service providers and business operations, your information may be processed or stored in locations outside the state or country in which you reside.
Where required, we will take appropriate measures to ensure that such processing and transfers comply with applicable data-protection laws.
12. Account Security
If you create an account with BazarBee, you are responsible for maintaining the confidentiality of your login credentials.
Please do not share your password, OTP, or other authentication information with anyone. BazarBee will not normally ask you to disclose your password or OTP through unsolicited communications.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable laws.
When we make material changes, we may provide notice through our website, application, email, or other appropriate means.
The updated Privacy Policy will become effective on the date stated at the beginning of the revised policy.
14. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
BazarBee
Email: sunayanamatia@gmail.com
Address: 54/24/24 Nabapay,Joka,Kolkata
Phone: 9830855775
We will review and respond to privacy-related requests and complaints within the period required by applicable law.
15. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to BazarBee and its users, including applicable data-protection and privacy laws in India.
Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts specified in BazarBee's applicable terms and conditions, to the extent permitted by law.