PRIVACY POLICY
Last Updated: 12 October 2026
1. INTRODUCTION
We operate an online reseller shop using the Hindustan Factory platform. We follow a dropshipping business model and do not manufacture, stock, pack, or personally ship the products listed in our shop.
Hindustan Factory and its associated suppliers handle product fulfilment and shipping directly to customers.
2. INFORMATION COLLECTION
When customers place orders through our shop, information such as their name, mobile number, delivery address, and order details may be collected through the platform to process and fulfil their orders.
3. USE OF INFORMATION
Customer information is used for order processing, delivery coordination, order updates, customer support, and other purposes necessary to complete transactions.
4. THIRD-PARTY PROCESSING
Hindustan Factory, its associated suppliers, delivery partners, and payment service providers may process customer information as necessary to manage payments, prepare orders, package products, arrange shipping, and complete deliveries.
The collection, use, storage, and protection of information by Hindustan Factory and its service providers are also governed by their applicable privacy policies and terms.
5. OUR ROLE AS A RESELLER
We act as a reseller through the Hindustan Factory platform. We do not independently operate the platform's warehouses, packaging facilities, shipping services, or payment-processing infrastructure.
We do not intentionally collect or store customers' complete payment card details or banking credentials.
6. DATA SECURITY
We take reasonable steps to protect any customer information accessible to us. However, information processed by third-party platforms and service providers is also subject to their respective security practices and applicable legal requirements.
7. DATA SHARING
We do not sell customers' personal information. Information may be shared with Hindustan Factory and relevant service providers when necessary to process orders, complete deliveries, resolve complaints, or comply with applicable laws.
8. CUSTOMER REQUESTS
Customers may contact us regarding their orders or privacy-related concerns. Where a request concerns information held by Hindustan Factory or its service providers, we may direct the customer to the relevant platform support team.
9. POLICY UPDATES
This Privacy Policy may be updated from time to time. The latest version will be published on our shop page.
10. CONTACT
For questions regarding our shop or an order, customers may contact us through the contact details displayed on our shop page.
By using our shop, customers acknowledge this Privacy Policy.