ECOMFY TERMS & CONDITIONS
Effective Date: October 2026
Welcome to Ecomfy. By accessing, browsing, or placing an order on our website, you agree to comply with and be bound by the following Terms & Conditions.
1. Acceptance of Terms
By using Ecomfy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract under applicable laws to make purchases through Ecomfy.
3. Products and Pricing
- All prices are displayed in Indian Rupees (₹).
- Prices are subject to change without prior notice.
- Product images are for illustration purposes only and actual products may vary slightly.
- We reserve the right to correct pricing errors or inaccurate product information at any time.
4. Order Acceptance
- Placing an order does not guarantee acceptance.
- Ecomfy reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraud, or other valid reasons.
- An order is considered confirmed only after successful payment verification and dispatch confirmation.
5. Payment Terms
We accept payments through approved payment gateways, including UPI, Debit Cards, Credit Cards, Net Banking, Wallets, and other available methods.
Ecomfy shall not be responsible for payment failures caused by banking systems, payment gateway issues, or network interruptions.
6. Shipping and Delivery
- Orders are generally processed within 1–3 business days.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.
- Customers will receive tracking information once the order is dispatched.
7. Cancellation Policy
- Orders may be cancelled before dispatch.
- Orders already dispatched may not be eligible for cancellation and must follow the return process after delivery.
- Ecomfy reserves the right to cancel any order and provide a full refund if the order cannot be fulfilled.
8. Return, Replacement and Refund
Returns, replacements, and refunds shall be governed by the Ecomfy Return & Refund Policy.
Customers must comply with eligibility requirements and timelines mentioned in the policy.
9. Customer Responsibilities
Customers agree to:
- Provide accurate and complete information.
- Maintain confidentiality of account credentials.
- Use the website lawfully and ethically.
- Not engage in fraudulent or abusive activities.
10. Intellectual Property
All content available on Ecomfy, including:
- Logos
- Brand names
- Product images
- Website design
- Graphics
- Text content
is the property of Ecomfy and protected under applicable intellectual property laws.
Unauthorized reproduction, copying, or distribution is prohibited.
11. Limitation of Liability
To the maximum extent permitted by law:
- Ecomfy shall not be liable for indirect, incidental, or consequential damages.
- Our liability shall not exceed the value of the purchased product or order amount.
12. User Conduct
Users shall not:
- Submit false information.
- Attempt unauthorized access to the website.
- Distribute malware, harmful code, or spam.
- Use the website for illegal purposes.
Violation may result in account suspension or legal action.
13. Force Majeure
Ecomfy shall not be responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, government actions, internet outages, pandemics, or logistics disruptions.
14. Privacy
Collection and processing of personal information shall be governed by the Ecomfy Privacy Policy.
15. Modifications
Ecomfy reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on the website.
16. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of Ecomfy shall be subject to the jurisdiction of the competent courts in Dharmanagar, Tripura, India, unless otherwise required by applicable law.
17. Contact Information
Ecomfy Customer Support
Email: zentroshopping25@gmail.com
WhatsApp: +91 7005538037
Address: Dharmanagar, North Tripura, Tripura, India
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM
By using Ecomfy, you agree to these Terms & Conditions in full.