Terms & Conditions

Terms & Conditions

Last Updated: [DD/MM/YYYY]

Welcome to Trisha Lifestyle.

These Terms & Conditions ("Terms", "Terms and Conditions") govern your access to and use of [www.yourwebsite.com] and your purchase of products from Trisha Lifestyle.

By accessing our website, creating an account, placing an order or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or place an order.

1. About Trisha Lifestyle

Brand: Trisha Lifestyle
Legal Business Name: [Legal Entity Name]
Business Address: [Full Address]
Email: [Customer Support Email]
Phone: [Phone Number]
Website: [Website URL]

Trisha Lifestyle sells ethnic wear, fashion apparel and related products through its online store.

2. Eligibility

You may use our website only if you are legally capable of entering into a binding agreement under applicable law.

If you are under the applicable age of majority, you should use our website only with the involvement and consent of a parent or legal guardian where required.

3. Website Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, measurements and other information displayed on our website are accurate.

However:

• Product colours may appear slightly different depending on your screen/device.
• Handcrafted or artisanal products may contain minor variations.
• Prints, embroidery, weaving and finishing may vary slightly between pieces.
• Product photographs are for representation and may not perfectly reproduce the actual colour or appearance.
• Measurements may have a reasonable manufacturing tolerance.

Such variations do not necessarily constitute a manufacturing defect.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities
• Discontinue products
• Change product designs
• Correct product information
• Correct pricing errors
• Refuse or cancel an order where necessary

If we cancel an order after payment has been received, we will initiate an applicable refund to the original payment method or through another permitted method.

5. Prices

Product prices are displayed on the website in Indian Rupees (INR) unless otherwise stated.

Prices may include or exclude applicable taxes, shipping charges or other fees as specifically indicated during checkout.

The final amount payable will be displayed before you complete your purchase.

We reserve the right to change prices at any time. Changes will not affect orders that have already been accepted, except where an obvious pricing or technical error requires correction and applicable law permits such correction.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order acknowledgement does not necessarily mean that the order has been accepted.

An order will be considered accepted when we confirm the order and/or dispatch the product, subject to applicable law.

We may cancel an order in circumstances including:

• Product unavailability
• Incorrect product information
• Pricing or technical errors
• Suspected fraudulent activity
• Incorrect or incomplete delivery information
• Circumstances beyond our reasonable control

If your order is cancelled after payment, the applicable amount will be refunded.

7. Payment

We accept payment methods displayed on our website at checkout.

Payments may be processed by third-party payment providers.

You agree to provide accurate and complete payment information.

We are not responsible for failures caused by third-party payment systems, banks or payment networks, although we will reasonably assist you in resolving payment-related issues.

8. Shipping and Delivery

We deliver products to locations supported by our shipping partners.

Estimated delivery timelines displayed on the website are estimates and may vary due to:

• Location
• Weather
• Public holidays
• Logistics disruptions
• Courier delays
• Incorrect address information
• Events outside our reasonable control

Once an order has been handed to the delivery partner, delays caused by the courier may be outside our direct control.

You are responsible for providing an accurate delivery address and contact information.

9. Delivery Issues

If your package appears damaged, tampered with or materially different from what you ordered, please contact us as soon as possible at:

[Support Email]

We may request photographs, videos, packaging information, order details or other evidence necessary to investigate the issue.

10. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Before purchasing, customers should review the applicable return and refund conditions.

The Return & Refund Policy should clearly specify:

• Eligible products
• Return period
• Exchange conditions
• Sale/final-sale products
• Product condition requirements
• Packaging requirements
• Return shipping charges
• Refund processing timelines
• Damaged/defective product procedure

Return & Refund Policy: [Insert Link]

Nothing in this section limits any mandatory consumer rights available under applicable law.

11. Cancellation

You may request cancellation of an order by contacting us at:

[Support Email]

Cancellation may not be possible after an order has been processed or dispatched.

Any cancellation and refund will be handled according to our cancellation/refund policy and applicable law.

12. Intellectual Property

All content available on our website, including:

• Brand name
• Logo
• Product photographs
• Videos
• Graphics
• Designs
• Text
• Product descriptions
• Website layout
• Illustrations
• Trademarks
• Marketing materials

is owned by or licensed to Trisha Lifestyle unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without our prior written permission.

13. User Reviews and Content

If you submit reviews, photographs, comments, testimonials or other content to us, you represent that:

• You have the right to submit the content.
• The content does not infringe another person's rights.
• The content is not unlawful, misleading, abusive or defamatory.
• The content does not contain malicious software.

By submitting content, you grant Trisha Lifestyle a non-exclusive, royalty-free right to use, reproduce, display and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

14. Promotional Offers

From time to time, we may provide discounts, promotional codes or special offers.

Promotional offers may have additional terms, including:

• Validity period
• Minimum purchase value
• Product exclusions
• One-time-use restrictions
• Customer eligibility
• Non-combinability with other offers

We reserve the right to withdraw or modify promotional offers subject to applicable law.

15. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to our systems.
• Interfere with website security.
• Introduce viruses or malicious code.
• Scrape or systematically copy website content without permission.
• Use our content for unauthorised commercial purposes.
• Create fraudulent orders.
• Impersonate another person or business.
• Submit false or misleading information.

16. Third-Party Services and Links

Our website may contain links or integrations provided by third parties, including payment providers, delivery partners and social media platforms.

We are not responsible for the content, availability, policies or practices of third-party websites or services.

Your use of third-party services may be governed by their own terms and policies.

17. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available
• Error-free
• Secure
• Uninterrupted
• Free from viruses or other harmful components

We may temporarily suspend website access for maintenance, upgrades, security or other operational reasons.

18. Limitation of Liability

To the extent permitted by applicable law, Trisha Lifestyle shall not be responsible for indirect, incidental or consequential losses arising from your use of the website or products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

19. Consumer Rights

Nothing in these Terms is intended to remove, restrict or waive any mandatory consumer rights available to you under applicable Indian law.

Trisha Lifestyle will comply with applicable consumer-protection and ecommerce requirements.

20. Privacy

Your use of our website is also governed by our Privacy Policy.

Privacy Policy: [Insert Privacy Policy Link]

21. Changes to These Terms

We may update these Terms from time to time.

The latest version will be posted on this page with the revised "Last Updated" date.

Your continued use of the website after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Subject to mandatory consumer rights and applicable law, disputes relating to these Terms or purchases from Trisha Lifestyle shall be subject to the jurisdiction of the courts/competent authorities at [City, State, India].

23. Grievance Redressal

For customer complaints, order issues or grievances, please contact:

Trisha Lifestyle
Grievance Officer: [Name/Designation]
Email: [Grievance Email]
Phone: [Phone Number]
Address: [Full Business Address]

We will make reasonable efforts to address complaints within the timelines required by applicable law.

24. Contact Us

For questions regarding these Terms:

Trisha Lifestyle
Legal Entity: [Legal Business Name]
Address: [Full Address]
Email: [Support Email]
Phone: [Phone Number]

Website: [Website URL]