Welcome to PLAVÉ. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and process your personal information when you visit or make a purchase from our shop.
1. Information We Collect
When you visit PLAVÉ or place an order, we may collect certain information, including:
Contact Information: Your name, shipping address, billing address, email address, and phone number (including your WhatsApp number).
Payment Information: Payment details are processed securely by third-party payment gateways. We do not directly store your credit card or full bank details.
Device and Technical Information: We may collect details like your IP address, browser type, and how you interact with our site to improve your experience.
2. How We Use Your Information
We use the collected information for purposes such as:
Fulfilling your orders and processing payments.
Communicating with you about your order status, including updates via WhatsApp if you have provided that number.
Providing customer support.
Sending you marketing communications and updates about new PLAVÉ collections, if you have opted-in to receive them.
3. Information Sharing
We do not sell your personal information. We only share your data with trusted third parties necessary to operate our shop, such as:
E-commerce Platform: The platform hosting our shop.
Payment Processors: Secure gateways that handle your payments.
Shipping Partners: Courier services that deliver your PLAVÉ orders.
Legal Compliance: We may disclose information if required by law or to protect our rights.
4. Data Security
We implement reasonable security practices and procedures as required under the Information Technology Act, 2000, and related rules to protect your personal information.
5. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us on Plavestore@gmail.com