Privacy Policy – Nooré
Last Updated: 11 October 2026
At Nooré, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, place an order, contact us, or otherwise interact with our store.
1. Information We Collect
We may collect the following information:
Name, billing address, shipping address, email address, and phone number.
Account details, if you create an account.
Order, payment, return, exchange, and customer support information.
Information you provide when contacting us or submitting a review, enquiry, or feedback.
Device, browser, IP address, approximate location, website activity, and other technical information collected automatically.
Information collected through cookies and similar technologies.
We do not intentionally collect sensitive personal information unless it is necessary, voluntarily provided, and permitted by applicable law.
2. How We Use Your Information
We may use your information to:
Process, confirm, ship, and deliver your orders.
Process payments, returns, exchanges, refunds, and cancellations.
Communicate with you about orders, products, services, and customer support.
Provide, maintain, improve, and personalise our website and services.
Prevent fraud, misuse, unauthorised access, and other unlawful activity.
Comply with legal, regulatory, tax, accounting, and law-enforcement requirements.
Send marketing communications where permitted by law and with your consent where required.
3. Payments
Payments may be processed through third-party payment providers. Nooré generally does not store complete payment card details. Payment providers may collect and process payment information in accordance with their own privacy policies and applicable laws.
4. Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and support marketing activities.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Sharing Your Information
We may share personal information with trusted service providers that help us operate our business, including:
Payment processors.
Shipping and delivery partners.
Website hosting, technology, analytics, and customer support providers.
Marketing and communication service providers, where permitted.
Professional advisers, insurers, auditors, or legal representatives.
Government authorities, courts, or law-enforcement agencies where required or permitted by law.
We do not sell your personal information. We require service providers to handle information appropriately and only for authorised purposes.
6. International Data Transfers
Some service providers may process or store information outside India or your country of residence. Where this occurs, we take reasonable steps to ensure that your information is protected in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.
8. Data Security
We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may have the right to:
Request access to the personal information we hold about you.
Request correction or updating of inaccurate information.
Request deletion of your information in certain circumstances.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing.
Opt out of marketing communications at any time.
Lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us using the details provided on the Nooré website. We may need to verify your identity before processing your request.
10. Marketing Communications
You may unsubscribe from promotional emails or other marketing communications by following the unsubscribe instructions included in those communications or by contacting us. You may still receive essential service messages, such as order confirmations, delivery updates, or account-related notices.
11. Third-Party Links
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
Nooré may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be published on our website with a revised date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the contact details provided on the Nooré website.
Thank you for trusting Nooré with your information.