Welcome to Sanika Collection. By placing an order through our store, you agree to the following terms and conditions.
1. Products
We sell women's clothing through our online store. Product images are provided for reference. Actual colors may vary slightly depending on your screen or device.
2. Product Availability
All products are subject to availability. If an item becomes unavailable after an order is placed, we will inform the customer and provide an appropriate resolution.
3. Orders
Customers are responsible for providing correct name, mobile number, and delivery address while placing an order. Sanika Collection is not responsible for delays or failed delivery caused by incorrect information provided by the customer.
4. Pricing
Product prices are displayed on the store and may be changed at any time without prior notice. The price applicable at the time of placing the order will apply to that order.
5. Payments
Orders must be paid through the payment methods made available on the store. An order will be processed after successful payment confirmation.
6. Shipping & Delivery
Orders will be shipped to the address provided by the customer. Delivery times may vary depending on the destination, courier service, weather, holidays, or other circumstances beyond our control.
7. Cancellation
Order cancellation requests should be made as soon as possible after placing the order. Once an order has been shipped, cancellation may not be possible.
8. Returns & Exchanges
Returns or exchanges will be accepted only according to Sanika Collection's applicable return/exchange policy. Customers may be required to provide photographs or other information regarding the product when requesting a return or exchange.
Products must be unused, unworn, unwashed, and returned with their original tags and packaging, where applicable.
9. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery with photographs and your order details so that we can review the issue and provide an appropriate resolution.
10. Refunds
Where a refund is approved, it will be processed according to the applicable refund policy and payment method.
11. Customer Communication
By placing an order, you agree that Sanika Collection may contact you regarding your order, delivery, payment, return, exchange, or customer support through phone, WhatsApp, SMS, or email.
12. Changes to Terms
Sanika Collection reserves the right to update these Terms & Conditions from time to time. The updated terms will be published on the store.
13. Contact
For questions regarding orders, products, returns, or these Terms & Conditions, please contact Sanika Collection using the contact details provided on our store.