Terms & Conditions

Effective Date: 24 September 2026

Welcome to Neharkart, operated by Hindustan Factory (“we”, “our”, “us”). By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, creating an account, or purchasing products from us, you agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please do not use our website.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices and specifications are accurate.

However:

- Product colours may vary slightly depending on your device screen.

- Product images may be for illustration purposes.

- Product specifications may change without prior notice.

- We reserve the right to correct errors in product information or pricing.

3. Prices and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time.

Orders are subject to successful payment confirmation. We may cancel an order if payment is unsuccessful, fraudulent activity is suspected, or there is an error in pricing or product availability.

4. Orders

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or other available communication channels.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or reject an order in accordance with applicable law.

5. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated delivery period.

Delivery times may vary due to:

- Location

- Courier delays

- Weather conditions

- Public holidays

- Natural events

- Unforeseen circumstances

We are not responsible for delays caused by circumstances beyond our reasonable control.

6. Returns, Refunds and Exchanges

Returns, refunds and exchanges will be handled according to our Return & Refund Policy.

Products may need to meet specified conditions for return or exchange, including being unused and in original packaging.

Certain products may not be eligible for return due to hygiene, safety or other applicable restrictions.

7. User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

8. Prohibited Activities

You agree not to:

- Use the website for unlawful purposes.

- Attempt to gain unauthorized access to our systems.

- Introduce viruses, malware or harmful code.

- Copy or reproduce website content without permission.

- Use automated systems to scrape or collect website information without authorization.

- Provide false information while placing an order.

- Engage in fraudulent transactions.

9. Intellectual Property

All website content, including logos, trademarks, product descriptions, images, graphics, text, designs and other materials, belongs to or is licensed to Hindustan Factory / Neharkart, unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services and other service providers.

Use of such services may also be subject to the terms and policies of those third parties.

11. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for indirect, incidental or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend or modify the website for maintenance, upgrades or other reasons.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are published constitutes acceptance of the updated terms, subject to applicable law.

15. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer-protection and other mandatory laws.

16. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Hindustan Factory/Neharkart

Email: servicenhenterprises@gmail.com

Phone: 9900056049

Address: Bangalore 560032

Website: www.hindustanfactory.com/shop/neharkart