Terms & Conditions

Welcome to Neelam Kumar. By accessing https://hindustanfactory.in/shop/neelam-kumar-nvcy or placing an order, you agree to these Terms & Conditions.

Last updated: 28 October 2026

1. About us

Neelam Kumar sells fashion and related products online. Business address: Solan, 02-Himachal Pradesh. Contact: Email: neelamkumar070@gmail.com · Phone: 9816088753 · WhatsApp: 9816088753.

2. Orders & pricing

All prices are listed in Indian Rupees (INR) unless stated otherwise
We reserve the right to cancel orders in case of pricing errors, stock issues, or suspected fraud
Order confirmation does not guarantee acceptance until we confirm dispatch

3. Shipping & delivery

Delivery timelines are estimates and may vary by location and courier performance. Risk of loss transfers as per applicable courier terms after handover.

4. Returns, exchanges & RTO

Return/exchange eligibility depends on product condition, timelines, and our store policies communicated at checkout or after delivery. COD and prepaid rules may differ. Unreasonable refusal of delivery may attract RTO charges as applicable.

5. Payments

We accept the payment methods shown at checkout (including COD where enabled). Prepaid discounts, if any, apply only to online payments.

6. Intellectual property

Store branding, product images, and content remain the property of Neelam Kumar and/or our suppliers/platform partners.

7. Limitation of liability

To the maximum extent permitted by law, Neelam Kumar is not liable for indirect or consequential losses arising from use of this store.

8. Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of competent courts in India.

9. Contact

For questions about these terms: Email: neelamkumar070@gmail.com · Phone: 9816088753 · WhatsApp: 9816088753