PRIVACY POLICY
Effective Date: 26 September 2026
Welcome to AbuyMart. AbuyMart is an online shopping platform operating through www.abuymart.online.
This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit our website, create an account, place an order, make a payment, or use our services.
By using AbuyMart, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following information:
A. Personal Information
- Full name
- Mobile number
- Email address
- Billing and delivery address
- PIN/ZIP code
- Account/login information
- Order and purchase history
- Information provided when contacting customer support
B. Payment Information
Payments may be processed through third-party payment gateways.
AbuyMart generally does not directly store complete debit/credit card numbers, CVV or banking passwords. Payment information may be processed by authorised payment service providers according to their own privacy and security policies.
C. Device & Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Approximate location derived from technical information
2. How We Use Your Information
We may use collected information to:
- Process and deliver your orders
- Confirm orders and payments
- Provide customer support
- Contact you regarding your orders
- Process returns, refunds and cancellations
- Maintain and manage your account
- Improve our website, products and services
- Prevent fraud, misuse and unauthorised activities
- Maintain website security
- Send service-related communications
- Send promotional communications where permitted and where appropriate consent is obtained
- Comply with applicable laws and legal requirements
We aim to collect and use personal information for specified and legitimate purposes and to provide clear information about such processing, consistent with India's applicable data-protection framework.
3. Cookies
AbuyMart may use cookies and similar technologies to:
- Keep users logged in
- Remember shopping-cart information
- Understand website usage
- Improve website performance
- Provide relevant features
- Analyse website traffic
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
4. Sharing of Information
We may share necessary information with trusted service providers for legitimate business purposes, including:
- Delivery and logistics partners
- Payment gateway providers
- Website hosting and technology providers
- Customer-support providers
- Analytics and security service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where required by law
We do not intend to sell customers' personal information as a standalone commercial product.
Information shared with service providers should be limited to what is reasonably necessary for the relevant service.
5. Third-Party Services
AbuyMart may use third-party services such as payment gateways, shipping partners, analytics tools, advertising platforms and social-media services.
These third parties may process information under their own terms and privacy policies. We recommend reviewing the privacy policies of those services when you use them.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing transactions
- Providing customer service
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud
- Complying with applicable legal, tax and accounting obligations
When information is no longer required, it may be deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
8. Your Privacy Rights
Subject to applicable law, users may have rights relating to their personal information, including rights to:
- Obtain information about processing of their personal data
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint or grievance
India's DPDP framework provides for notice, consent and mechanisms for exercising data-related rights; the notified 2025 Rules also require clear and understandable notices describing the personal data collected and purposes of processing.
To submit a privacy request, contact us using the details below.
9. Children's Privacy
AbuyMart is intended for general consumers and is not specifically directed at children.
If we learn that personal information has been collected from a child in circumstances where applicable law requires parental consent, we will take appropriate steps as required by law.
10. Marketing Communications
Where applicable, AbuyMart may send promotional offers, product updates or marketing communications.
You may request to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us.
Transactional and service-related communications, such as order confirmations and delivery updates, may still be sent when necessary.
11. External Links
Our website may contain links to third-party websites, applications or services.
AbuyMart is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website functionality
- Legal requirements
- Data-processing practices
- Security measures
The updated version will be published on this page with a revised “Effective Date”.
13. Contact Us
If you have questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
AbuyMart
Phone: +91 7001176177
Address: Bamanpukur, Sree Mayapur, Nabadwip, Nadia, West Bengal – 741313, India
Privacy / Grievance Contact
For privacy-related requests or complaints:
Email: asmenterprise@gmail.com
Phone: +91 7001176177
We will review and respond to privacy-related requests in accordance with applicable law.
14. Consent
By using AbuyMart and providing personal information through our website, you acknowledge this Privacy Policy and consent to the processing of your information as described here, where consent is the applicable legal basis.
Where applicable law requires a specific form of consent, AbuyMart will seek such consent separately.
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