Welcome to Mivisha.
At Mivisha, we respect your privacy and are committed to protecting the personal information you provide when you visit our online store, browse products, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains how Mivisha may collect, use, disclose, store, and protect your personal information.
By accessing or using our online store, you acknowledge that you have read and understood this Privacy Policy.
1. About Mivisha
Brand Name: Mivisha Tagline: Grace in Every Thread.
Online Store: Hindustan Factory – Mivisha Store Store Link: https://www.hindustanfactory.com/shop/mivisha
Contact Email: govindchoudhary325@gmail.com
Mivisha is a fashion and clothing brand offering products through its online store and other sales channels, where applicable.
2. Information We Collect
We may collect information that you voluntarily provide to us when you use our online store.
This may include:
- Full name
- Email address
- Mobile number
- Shipping address
- Billing address
- City, State and PIN code
- Order and purchase details
- Product preferences
- Information provided when contacting customer support
- Reviews, feedback, comments, or other information you voluntarily submit
We may also receive certain information automatically when you browse or interact with the online store.
3. Automatically Collected Information
When you visit or interact with our online store, certain technical information may be collected automatically by the website or its service providers.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages or products viewed
- Date and time of access
- Referring website or page
- General website usage information
- Technical information required for website security and performance
This information may be used to understand website usage, improve the shopping experience, maintain security, and troubleshoot technical issues.
4. Payment Information
When you purchase a product from Mivisha, payments may be processed through third-party payment service providers.
Mivisha does not intend to store complete debit-card or credit-card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own systems.
Payment information may be collected and processed directly by the applicable payment provider according to its own terms, privacy policy, and security practices.
5. How We Use Your Information
Mivisha may use your information for the following purposes:
- Processing and fulfilling orders
- Confirming purchases
- Arranging product delivery
- Processing payments
- Providing order and shipment updates
- Processing returns, replacements, cancellations, and refunds
- Responding to customer enquiries
- Providing customer support
- Improving our products and services
- Improving the online shopping experience
- Maintaining website functionality and security
- Detecting and preventing fraud or unauthorized activity
- Understanding customer preferences
- Conducting internal business analysis
- Sending promotional communications where permitted
- Complying with applicable legal and regulatory requirements
6. Cookies and Similar Technologies
Our online store or its service providers may use cookies and similar technologies.
Cookies may help us:
- Remember your preferences
- Maintain shopping-cart functionality
- Improve website performance
- Understand website traffic
- Analyze product and website interactions
- Improve the customer experience
- Support website security
- Measure advertising or promotional performance
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the online store.
7. Marketing Communications
Where permitted by applicable law and based on your preferences or consent where required, Mivisha may communicate with you regarding:
- New products
- New collections
- Special offers
- Discounts
- Sales
- Promotional campaigns
- Brand announcements
You may request to stop receiving promotional communications at any time by contacting us at:
Email: govindchoudhary325@gmail.com
Please note that opting out of promotional communications will not necessarily stop essential service-related communications, such as order confirmations, payment notifications, delivery updates, or customer-service messages.
8. Sharing of Personal Information
Mivisha does not sell your personal information as a standalone product.
We may share necessary information with trusted service providers when required to operate our business and provide services to you.
These may include:
Delivery and Logistics Partners Information such as your name, mobile number, shipping address, and order details may be shared with delivery or logistics partners to complete your order.
Payment Service Providers Payment-related information may be processed by third-party payment providers for completing transactions.
Technology and Service Providers We may use third-party providers for services such as:
- Website hosting
- Website infrastructure
- Order management
- Customer support
- Security
- Analytics
- Email services
- Technical maintenance
Legal and Regulatory Authorities We may disclose information when required by applicable law, court order, government authority, legal process, or other lawful requirement.
9. Data Security
Mivisha takes reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include appropriate technical and organizational safeguards and limited access to personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
10. Data Retention
We may retain personal information for as long as reasonably necessary for purposes such as:
- Completing transactions
- Providing customer services
- Maintaining order records
- Processing returns and refunds
- Resolving disputes
- Preventing fraud
- Maintaining business records
- Complying with legal obligations
When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
11. Your Privacy Rights
Subject to applicable laws and circumstances, you may have rights regarding your personal information, including the ability to:
- Request information about personal data held or processed about you
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a privacy-related complaint or grievance
- Exercise other rights available under applicable data-protection laws
To exercise a privacy-related right or make a request, contact us at:
govindchoudhary325@gmail.com
We may request reasonable information to verify your identity before processing certain requests.
12. Children's Privacy
Our online store is not intentionally directed toward children who are not legally permitted to use such services.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to Mivisha improperly, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Services and Websites
Our online store may use or link to third-party services, websites, applications, payment providers, logistics providers, social-media platforms, marketplaces, or other external services.
Third parties may have their own privacy policies and terms of use.
Mivisha is not responsible for the privacy practices, security, or content of third-party services that are outside our control.
We recommend reviewing the applicable privacy policies of third-party services before providing them with personal information.
14. Social Media
Mivisha may maintain profiles or pages on social-media platforms.
If you interact with Mivisha through a social-media platform, the information you provide may also be processed according to the privacy policy and terms of that platform.
Any information that you voluntarily make publicly available through social media may be visible to other users.
15. Analytics and Advertising
Mivisha or its service providers may use analytics and advertising technologies to understand website traffic, improve our online store, and measure promotional activities.
Depending on the technologies implemented on the online store, these services may collect information such as:
- Device information
- Browser information
- Website interactions
- Pages viewed
- Advertising interactions
- Referral information
- General technical information
Third-party providers may process such information according to their own privacy policies and terms.
16. International Data Processing
Some third-party service providers used in connection with the online store may process or store information outside India.
Where applicable, Mivisha will take reasonable steps required under applicable law regarding the processing or transfer of personal information.
17. Changes to This Privacy Policy
Mivisha may update this Privacy Policy from time to time to reflect changes in:
- Our products and services
- Website functionality
- Business practices
- Technology
- Privacy practices
- Applicable laws and regulations
Any updated version may be published on our online store with a revised "Last Updated" date.
We encourage customers to review this Privacy Policy periodically.
18. Privacy Complaints and Grievances
If you have any questions, concerns, requests, or complaints regarding the collection or use of your personal information, you may contact us.
Privacy Contact
Brand: Mivisha Email: govindchoudhary325@gmail.com
Please include sufficient information about your concern so that we can understand and address your request appropriately.
19. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute relating to this Privacy Policy or the use of the Mivisha online store shall be subject to the jurisdiction of courts having appropriate jurisdiction under applicable law.
20. Contact Us
If you have any questions regarding this Privacy Policy or Mivisha's privacy practices, please contact us:
Mivisha Online Store: Hindustan Factory – Mivisha Store Email: govindchoudhary325@gmail.com
Mivisha Grace in Every Thread.