PYREX – ELEVATE YOUR STYLE
Last Updated: 21 October 2026
1. Introduction
Welcome to PYREX – ELEVATE YOUR STYLE
We operate an online clothing store offering fashion products to customers in India. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
2. Information We Collect
When you use our website or place an order, we may collect:
- Full name
- Phone number and email address
- Billing and shipping address
- Order details and purchase history
- Payment status and transaction references
- Information you provide when contacting customer support
- Basic technical information about your device and website usage
3. How We Use Your Information
We use your information to:
- Process and confirm orders.
- Arrange product delivery through our suppliers and delivery partners.
- Send order and shipping updates.
- Process eligible cancellations, returns, and refunds.
- Provide customer support.
- Prevent fraudulent transactions.
- Improve our products and shopping experience.
- Meet applicable legal requirements.
4. Sharing of Information
To fulfil your order, we may share necessary information with:
- Hindustan Factory and relevant suppliers.
- Shipping and delivery partners.
- Payment gateway providers.
- Website hosting and technical service providers.
- Government authorities when legally required.
We share information only as reasonably necessary for these purposes and in accordance with applicable law.
We do not sell customers’ personal information.
5. Payments
PYREX may offer Cash on Delivery (COD) and online payment options.
Online payments are processed through the relevant payment service provider. We do not intend to store full debit card or credit card details on our own systems.
For COD orders, your contact and delivery details may be used to confirm and deliver the order.
6. Cookies
Our website or service providers may use cookies and similar technologies to maintain website functionality and understand how visitors use our website.
You can manage cookies through your browser settings.
7. Data Security
We take reasonable measures to protect customer information against unauthorised access, misuse, or disclosure.
However, no internet-based service can guarantee complete security.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain records, resolve disputes, and comply with applicable law.
9. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information where appropriate.
You may also contact us regarding privacy concerns or promotional communications.
10. Third-Party Services
Our store relies on third-party services for product fulfilment, delivery, payments, and other business operations. These providers may process information according to their own policies and applicable legal obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website.
12. Contact Us
For privacy-related questions, contact:
Brand: PYREX – ELEVATE YOUR STYLE
Email: Pyrexlabel@gmail.com
Phone: 6305806199
Business Address: @pyrex.label