Last Updated: 06-10-2026
Welcome to ZARVII (“ZARVII,” “we,” “us,” or “our”). These Terms & Conditions govern your use of the ZARVII website/store and your purchase of our products.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. About ZARVII
ZARVII is a fashion brand offering clothing and fashion products for Men, Women & Kids, including ethnic wear, western wear, casual wear, festive wear and other fashion products.
2. Eligibility
By using our website or placing an order, you confirm that:
You are legally capable of entering into a purchase agreement.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
If you are purchasing products for a child, the purchase should be made by a parent or legal guardian.
3. Products & Product Information
We make reasonable efforts to ensure that product descriptions, photographs, sizes, colours and other information displayed on our website are accurate.
However:
Actual colours may vary slightly depending on your device screen.
Minor variations in fabric, print, stitching or appearance may occur.
Product availability may change without prior notice.
Sizes may vary between different products or manufacturers.
We recommend checking the size chart and product details before placing an order.
4. Prices
All product prices displayed on our website are subject to change without prior notice.
The applicable price at the time you place your order will generally be the price charged for that order, unless there is an obvious pricing or technical error.
Shipping charges, taxes or other applicable charges may be added at checkout where applicable.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation by email, SMS, WhatsApp or other available communication methods.
An order may be cancelled by us in certain circumstances, including:
Product being unavailable
Incorrect pricing or product information
Suspected fraudulent activity
Incomplete or incorrect customer information
Technical or payment-related errors
Delivery restrictions
If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our refund policy.
6. Payment
We may provide different payment methods, including online payment, UPI, cards, wallets or other available payment options.
Payments may be processed through third-party payment providers. Their terms and policies may also apply.
ZARVII does not intentionally store complete debit/credit card or banking credentials on its own systems.
7. Shipping & Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery time shown at checkout or communicated to you.
Delivery times may be affected by:
Courier delays
Weather conditions
Holidays
Public events
Incorrect address or contact details
Remote delivery locations
Customs or other regulatory procedures for international orders
Delivery estimates are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing accurate shipping information.
8. Returns, Exchanges & Refunds
Returns, exchanges and refunds will be handled according to our Return & Refund Policy.
Certain products may not be eligible for return or exchange for hygiene, customization, clearance or other reasons. Such exclusions will be communicated where applicable.
Products returned must meet the applicable return conditions, including any required tags, packaging and proof of purchase.
9. Cancellation
You may request cancellation of an order before it has been processed or dispatched, subject to our cancellation policy.
Once an order has been dispatched, cancellation may not be possible.
If cancellation is approved, refunds will be processed through the applicable payment method or other method permitted by our refund policy.
10. Promotions & Discounts
ZARVII may offer promotional codes, discounts, sales or special offers.
Promotions may have specific conditions, including:
Expiry dates
Minimum order values
Product/category restrictions
One-time-use restrictions
Customer eligibility requirements
Unless stated otherwise, promotional offers cannot be combined with other offers.
ZARVII reserves the right to modify or withdraw promotions where permitted by law.
11. Intellectual Property
All content on the ZARVII website, including:
Brand name
Logo
Product images
Graphics
Text
Designs
Videos
Website content
is owned by or licensed to ZARVII and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute or commercially use our content without prior written permission.
12. Prohibited Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Introduce viruses, malware or harmful code
Copy or misuse our website content
Use automated systems to scrape or collect website data without permission
Place fraudulent or unauthorized orders
Impersonate another person or business
We reserve the right to restrict or terminate access where misuse is suspected.
13. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, advertising, communication and other business functions.
Your use of these services may also be subject to the relevant third party's terms and policies.
ZARVII is not responsible for the independent practices of third-party websites or services.
14. Limitation of Liability
To the extent permitted by applicable law, ZARVII will not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural disasters, government restrictions or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
16. Changes to These Terms
ZARVII may update these Terms & Conditions from time to time.
Changes will become effective when the updated version is published on our website, unless otherwise stated.
Your continued use of the website after changes are published means you accept the updated Terms & Conditions.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and applicable to ZARVII's business location, subject to applicable consumer protection laws.
18. Contact Us
For questions regarding these Terms & Conditions, please contact:
ZARVII
Email: zarviioutfit@gmail.com
Phone/WhatsApp: +918825062494
Business Address: Near horticulture department mendhar Tehsil mendhar district poonch 185111