Terms & Conditions
Welcome to MITRAS ONLINE. By accessing https://hindustanfactory.in/shop/hf8100076647 or placing an order, you agree to these Terms & Conditions.
Last updated: 2 November 2026
1. About us
MITRAS ONLINE sells fashion and related products online. Business address: 2No Deshbandhu Nagar . Iswar Chatterjee Road . Sodepur . Near Bahramtalla . 24 Parganas ( North ), Khardaha, West Bengal, 700110. Contact: Email: mitrasonline111@gmail.com · Phone: 8100076647 · WhatsApp: 8100076647.
2. Orders & pricing
- All prices are listed in Indian Rupees (INR) unless stated otherwise
- We reserve the right to cancel orders in case of pricing errors, stock issues, or suspected fraud
- Order confirmation does not guarantee acceptance until we confirm dispatch
3. Shipping & delivery
Delivery timelines are estimates and may vary by location and courier performance. Risk of loss transfers as per applicable courier terms after handover.
4. Returns, exchanges & RTO
Return/exchange eligibility depends on product condition, timelines, and our store policies communicated at checkout or after delivery. COD and prepaid rules may differ. Unreasonable refusal of delivery may attract RTO charges as applicable.
5. Payments
We accept the payment methods shown at checkout (including COD where enabled). Prepaid discounts, if any, apply only to online payments.
6. Intellectual property
Store branding, product images, and content remain the property of MITRAS ONLINE and/or our suppliers/platform partners.
7. Limitation of liability
To the maximum extent permitted by law, MITRAS ONLINE is not liable for indirect or consequential losses arising from use of this store.
8. Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of competent courts in India.
9. Contact
For questions about these terms: Email: mitrasonline111@gmail.com · Phone: 8100076647 · WhatsApp: 8100076647