Certainly. Based on the Hindustan Factory branding in your image and the information currently published on its website, here is a ready-to-use Privacy Policy. The existing online policy identifies Hafco Etail Pvt Ltd, Mumbai, Maharashtra as the operator and lists the privacy contact as info@hafcoetail.com. � Hindustan Factory Privacy Policy — Hindustan Factory Last Updated: 29 August 2026 Hindustan Factory (“Hindustan Factory”, “we”, “us”, or “our”), operated by Hafco Etail Pvt Ltd, respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, reseller platform, services, and related applications. By using Hindustan Factory, you agree to the practices described in this Privacy Policy. 1. Information We Collect We may collect the following information: Name and mobile number — for account registration and OTP verification. UPI ID — for commission and payout processing. Order history — including orders, returns, delivery status, and commissions. Wallet transactions — including top-ups, bookings, withdrawals, and related activity. Payment proof — such as screenshots or transaction references submitted for manual wallet top-ups. Shop information — including your reseller shop name and unique shop URL. Device and usage information — such as browser type, IP address, pages visited, and technical information used for analytics, security, and fraud prevention. 2. How We Use Your Information We use your information to: Create and manage your Hindustan Factory account. Process and track orders. Calculate and credit reseller commissions. Process payouts to your registered UPI ID. Verify wallet top-up requests. Maintain account and platform security. Detect and prevent fraudulent or unauthorized activity. Provide customer support. Improve our website, services, and user experience. Send important service notifications through SMS, WhatsApp, email, or other permitted communication channels. 3. Payment and Financial Information Hindustan Factory may use third-party payment providers to process payments. Membership payments and customer prepaid orders may be processed through secure third-party payment gateways. Wallet top-ups may be completed through bank transfer or UPI. Where manual wallet top-ups are used, we may retain the payment proof and transaction reference submitted by you. We do not store card numbers, CVV numbers, or net-banking passwords on our servers. Payment service providers may process payment information according to their own privacy policies and applicable security requirements. Wallet, payout, and transaction records may be retained for accounting, dispute-resolution, tax, and legal purposes. 4. Sharing of Personal Information We do not sell your personal information. We may share necessary information only when required to provide our services, including: Delivery Partners We may provide the customer's name, address, and phone number to delivery or logistics partners when necessary to fulfil an order. Payment Providers Payment information may be shared with authorized payment processors for processing transactions. Legal Requirements We may disclose information when required by applicable law, court order, government authority, law-enforcement agency, or regulatory requirement. We do not intentionally provide your personal information to unrelated third parties for their independent marketing purposes. 5. Cookies and Analytics Hindustan Factory may use cookies, session storage, local storage, and similar technologies to: Keep you logged in. Maintain platform functionality. Remember necessary preferences. Understand website usage. Improve performance and security. You may disable cookies through your browser settings. However, certain features of the platform may not function properly if cookies are disabled. 6. Data Security We take reasonable technical and organizational measures to protect your personal information, including: HTTPS encryption. Access controls. Server-side security measures. OTP-based authentication. Protection of API keys and other sensitive credentials. However, no internet-based service can guarantee absolute security. You acknowledge that transmission of information over the internet carries some inherent risk. 7. Your Privacy Rights Subject to applicable law, you may have the right to: Access your personal information. Correct inaccurate account information. Request deletion of your account and eligible personal information. Request a copy/export of your personal information where technically and legally applicable. Ask questions regarding how your information is collected and used. To request account deletion or exercise a privacy right, contact: Email: info@hafcoetail.com After receiving a valid deletion request, eligible personal information will be deleted within the applicable period, subject to information that we are legally required to retain. 8. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law. Generally: Active-account information is retained while your account remains active. Inactive accounts may be deleted after a period of inactivity. Financial and transaction records may be retained for up to 7 years, where required for GST, accounting, dispute resolution, or legal compliance. Following account deletion, eligible personal information may be removed within 30 days, subject to applicable legal retention requirements. 9. Children's Privacy Hindustan Factory is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that personal information has been collected from a person under 18, we may take steps to delete that information. 10. Third-Party Services Our platform may use third-party service providers for services such as: Payment processing Delivery and logistics SMS and WhatsApp communication Website hosting Analytics Security and fraud prevention These providers may process information according to their own terms and privacy policies. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be published on our website with a revised “Last Updated” date. Your continued use of the platform after an updated Privacy Policy is published constitutes acceptance of the revised policy, to the extent permitted by applicable law. 12. Contact Us If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us: Hindustan Factory Operated by: Hafco Etail Pvt Ltd Location: Mumbai, Maharashtra, India Email: info@hafcoetail.com Phone/WhatsApp: +91 96995 99344 � Hindustan Factory +1 We aim to respond to privacy-related requests within 7 business days. Important: This is a website-ready privacy policy, but because it concerns personal-data processing and Indian legal requirements, you should have it reviewed by an Indian privacy/legal professional before publishing it as your final legal document.
