Shop Terms and Conditions
Last Updated: 5 October 2026
Welcome to Lushly Wear. These Terms and Conditions govern your access to and use of our website, products, and services, including browsing products, placing orders, making payments, and contacting us.
By using our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
1. About Our Shop
Lushly Wear sells clothing, accessories, and related products through its online shop.
We reserve the right to update product information, prices, availability, promotions, and these Terms and Conditions at any time. Changes will take effect when posted on our website.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, measurements, and other information are accurate.
However, colours may appear differently depending on your device or screen settings. Minor variations in colour, texture, stitching, measurements, or appearance may occur and do not necessarily constitute a defect.
Product availability is subject to change without notice. We may limit quantities or refuse an order where necessary.
3. Prices and Taxes
All prices displayed on our website are shown in the applicable currency and may include or exclude taxes, delivery charges, or other fees as stated at checkout.
We reserve the right to correct pricing errors, including where a product has been listed at an incorrect price. If an order has been placed at an incorrect price, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order and issue a refund.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. This confirmation does not necessarily mean that your order has been accepted. An order is accepted when we dispatch the products or otherwise confirm acceptance.
We may cancel or refuse an order for reasons including:
- Product unavailability
- Pricing or listing errors
- Payment failure or authorization issues
- Suspected fraud or unauthorized activity
- Incorrect or incomplete customer information
- Delivery restrictions
- Breach of these Terms and Conditions
If we cancel an order after payment has been received, we will provide a refund for the amount paid for the cancelled products.
5. Customer Information
You must provide accurate, complete, and current information when placing an order.
You are responsible for ensuring that your name, phone number, email address, billing address, shipping address, and other order details are correct. We are not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by you.
6. Payment
Payments may be processed through third-party payment providers.
You agree to provide valid and authorized payment information. We may verify payment details before processing an order.
An order may be placed on hold or cancelled if payment is declined, reversed, disputed, or suspected to be unauthorized.
Lushly Wear does not normally store complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be handled by the relevant payment service provider according to its terms and security practices.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated time shown at checkout or communicated to you.
Delivery times are estimates and may be affected by factors outside our control, including courier delays, weather, public holidays, strikes, customs procedures, incorrect addresses, or other logistical issues.
Risk in the products may pass to you upon delivery or as otherwise required by applicable law.
If a package appears damaged, opened, or tampered with, please notify the delivery provider and contact us as soon as possible with supporting photographs or other relevant information.
8. Returns and Exchanges
Returns and exchanges are subject to our applicable return policy.
Unless otherwise stated, products must be returned within the specified return period, unused, unwashed, unworn, and with original tags, packaging, and proof of purchase.
Certain products may not be eligible for return or exchange for hygiene, safety, customization, or other lawful reasons. These may include intimate apparel, personalized products, final-sale items, and products marked as non-returnable.
We may refuse a return or exchange if the product shows signs of use, damage, washing, alteration, or failure to meet the applicable return conditions.
Refunds, replacements, or exchanges will be handled according to the applicable return policy and may be subject to inspection and processing times.
9. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us promptly after delivery with your order details and clear photographs or other supporting information.
We may request that the product be returned for inspection. If the issue is confirmed, we may offer a replacement, repair, exchange, refund, or other remedy as required by applicable law.
10. Promotions and Discount Codes
Promotions, discount codes, gift offers, and other special offers may be subject to additional terms.
Unless stated otherwise:
- Offers cannot be combined
- Discount codes must be used before their expiry date
- Offers cannot be exchanged for cash
- Discounts apply only to eligible products
- We may cancel or withdraw an offer at any time where permitted by law
If a discount was applied incorrectly or used in breach of the applicable terms, we may cancel the order or adjust the amount payable.
11. Intellectual Property
All content on the Lushly Wear website, including logos, brand names, product images, photographs, designs, text, graphics, videos, and software, is owned by or licensed to Lushly Wear unless otherwise stated.
You may use the website and its content only for personal, non-commercial purposes. You must not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our prior written permission.
12. Acceptable Use
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to systems or accounts
- Submit false, misleading, or harmful information
- Use automated tools to scrape, copy, or collect website content without permission
- Upload or transmit viruses, malicious code, or harmful material
- Misuse promotions, payment methods, or customer accounts
We may suspend or restrict access to the website or cancel orders where we reasonably believe these Terms and Conditions have been breached.
13. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, delivery partners, social media platforms, analytics providers, and other websites.
We are not responsible for the content, availability, security, or practices of third-party services. Your use of those services may be subject to their own terms and policies.
14. Privacy
Our collection and use of personal information are described in our Privacy Policy.
By using our website or placing an order, you acknowledge that your information may be processed as described in that Privacy Policy.
15. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from viruses or other harmful components.
Nothing in these Terms and Conditions excludes or limits any rights, warranties, or remedies that cannot lawfully be excluded or limited.
16. Limitation of Liability
To the extent permitted by applicable law, Lushly Wear will not be responsible for indirect, incidental, special, or consequential loss arising from your use of the website or purchase of products.
Our liability will not be excluded or limited for matters that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, or rights available to consumers under applicable law.
17. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold Lushly Wear harmless from claims, losses, damages, liabilities, costs, and expenses arising from your breach of these Terms and Conditions, misuse of the website, or violation of applicable law or third-party rights.
18. Governing Law and Disputes
These Terms and Conditions are governed by the laws applicable in the jurisdiction where Lushly Wear operates, unless applicable consumer-protection law provides otherwise.
Any dispute should first be raised with us so that we can attempt to resolve it informally. If the dispute cannot be resolved, it may be referred to the courts or other dispute-resolution forum with appropriate jurisdiction.
19. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our business, products, services, technology, or applicable laws.
Any updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means that you accept the updated Terms and Conditions.
20. Contact Us
If you have questions about these Terms and Conditions, an order, a product, or our services, please contact us:
Lushly Wear
Email: anjaykumarsahu@gmail.com
Phone: 7021948195
Business Address: Lokhandwala, Mumbai, Maharashtra
Customer Support Contact: [name or email, if applicable]
By using the Lushly Wear website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.