By accessing or purchasing from VANYA, you agree to our website terms and policies. Product images, descriptions, pricing, sizes, colours, and availability are provided as accurately as possible; however, slight variations in colour or appearance may occur due to lighting, photography, fabric characteristics, or individual screen settings. Prices and promotional offers may change without prior notice. VANYA reserves the right to cancel or decline an order in cases of incorrect pricing, product unavailability, payment issues, suspected fraudulent activity, or other exceptional circumstances. By placing an order, you confirm that the information provided by you is complete and accurate.
Free Delivery · 7-Day Exchange
VANYA offers free delivery on eligible orders across India. We want you to feel confident about every purchase, so eligible products can be requested for exchange within 7 days of delivery. Items must be unused, unworn, unwashed, and returned in their original condition with all tags and packaging intact. Products showing signs of wear, washing, alteration, damage, stains, perfume, or missing tags may not qualify for exchange. Certain products, including customised items or products specifically marked as non-returnable or final sale, may not be eligible. Exchange requests are also subject to stock availability.
Shipping & Delivery
Orders are processed and dispatched as quickly as possible after successful order confirmation. Delivery timelines may vary depending on the customer's location, courier availability, public holidays, weather conditions, or other circumstances outside VANYA's reasonable control. Once your order has been dispatched, tracking information will be shared through the contact details provided while placing the order, wherever applicable.
Payments
We aim to provide a safe and convenient checkout experience through trusted payment service providers. Depending on availability, customers may pay using UPI, credit/debit cards, net banking, wallets, or other supported payment methods. VANYA does not directly store complete card or banking credentials submitted through third-party payment gateways.
Customer Support
For questions regarding an order, delivery, exchange, payment, product, or any other concern, please contact VANYA Customer Support through
the contact details provided on our website. Please include your order number and relevant information so that our team can assist you efficiently.
VANYA — Effortless Elegance.